Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Wilson

Ferny Grove

Summary

Dynamic professional with a proven track record at Shockwave Rebound Volleyball, excelling in customer service and data entry. Skilled in enhancing office efficiency and expanding customer bases, demonstrating strong problem-solving abilities and a positive attitude. Achieved significant improvements in client satisfaction and operational productivity, showcasing a blend of hard and soft skills vital for driving success.

Energetic Sales Representative with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

3
3
years of professional experience

Work History

Office Assistant

Shockwave Rebound Volleyball
04.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Responsibility for processing funds, paying employees, and keeping records of such interactions
  • Updating data entry to maintain player's games and payments, updating and uploading team ladders and score timetables

Sales Representative

Longburn Wood
01.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Deliveries of product with interstate travel
  • Autonomous working through prepared itineraries
  • Logistical problem solving with both product and clients

Education

High School Diploma -

TAFE QLD
QLD
10-2025

Skills

  • Long Distance Driving
  • Positive attitude
  • Caretaking for children and animals
  • Data entry
  • Excel spreadsheets
  • Strong problem solver
  • Professional and mature
  • Bookkeeping
  • Filing and data archiving
  • Inventory management
  • Issue resolution
  • Customer relations

Timeline

Office Assistant

Shockwave Rebound Volleyball
04.2024 - Current

Sales Representative

Longburn Wood
01.2022 - Current

High School Diploma -

TAFE QLD
William Wilson