Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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William Yang

Sydney,NSW

Summary

Dynamic and customer-focused professional with extensive experience at Miracle Supermarket and Milkflower. Proven expertise in cash handling and time management, consistently delivering exceptional service and enhancing customer satisfaction. Recognized for maintaining store cleanliness and fostering positive customer relations, ensuring a welcoming shopping environment.

Overview

2
2
years of professional experience

Work History

Supermarket Cashier

Miracle supermarket
Chatswood
09.2023 - 04.2024
  • Processed customer transactions using point-of-sale systems efficiently.
  • Handled cash and credit payments accurately during busy shifts.
  • Scanned items quickly to ensure smooth checkout experiences for customers.
  • Greeted customers upon entry into the store and thanked them for their patronage at checkout.
  • Assisted customers with locating items in the store and provided product information when necessary.

Milk tea shop assistant

Milkflower
Chatswood
10.2024 - 08.2025
  • Assisted customers with product inquiries and recommendations.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Provided information about products and services to customers.
  • Greeted customers and provided assistance with product selection.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Arden Anglican School
Sydney, NSW
10-2024

Bachelor of Engineering Technology - Electrical Engineering

University of New South Wales
Sydney, NSW
06-2028

Skills

  • Time management
  • Communication skills
  • Cash handling expertise
  • Flexible schedule
  • Store cleaning
  • Checkout assistance
  • Shelf organizing
  • Friendly, positive attitude
  • Customer relations

Affiliations

  • Passionate basketball player with several years of experience playing both recreationally and competitively.
  • Developed strong teamwork, leadership, and communication skills through coordinating with teammates and contributing to group success.
  • Learned discipline, resilience, and time management by balancing academic responsibilities with regular training and games.

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Milk tea shop assistant

Milkflower
10.2024 - 08.2025

Supermarket Cashier

Miracle supermarket
09.2023 - 04.2024

High School Diploma -

Arden Anglican School

Bachelor of Engineering Technology - Electrical Engineering

University of New South Wales

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William Yang