William Yang
Sydney,NSW
Summary
Dynamic and customer-focused professional with extensive experience at Miracle Supermarket and Milkflower. Proven expertise in cash handling and time management, consistently delivering exceptional service and enhancing customer satisfaction. Recognized for maintaining store cleanliness and fostering positive customer relations, ensuring a welcoming shopping environment.
Overview
2
2
years of professional experience
Work History
Supermarket Cashier
Miracle supermarket
Chatswood
09.2023 - 04.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Handled cash and credit payments accurately during busy shifts.
- Scanned items quickly to ensure smooth checkout experiences for customers.
- Greeted customers upon entry into the store and thanked them for their patronage at checkout.
- Assisted customers with locating items in the store and provided product information when necessary.
Milk tea shop assistant
Milkflower
Chatswood
10.2024 - 08.2025
- Assisted customers with product inquiries and recommendations.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Provided information about products and services to customers.
- Greeted customers and provided assistance with product selection.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Arden Anglican School
Sydney, NSW10-2024
Bachelor of Engineering Technology - Electrical Engineering
University of New South Wales
Sydney, NSW06-2028
Skills
- Time management
- Communication skills
- Cash handling expertise
- Flexible schedule
- Store cleaning
- Checkout assistance
- Shelf organizing
- Friendly, positive attitude
- Customer relations
Affiliations
- Passionate basketball player with several years of experience playing both recreationally and competitively.
- Developed strong teamwork, leadership, and communication skills through coordinating with teammates and contributing to group success.
- Learned discipline, resilience, and time management by balancing academic responsibilities with regular training and games.
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Milk tea shop assistant
Milkflower
10.2024 - 08.2025
Supermarket Cashier
Miracle supermarket
09.2023 - 04.2024
High School Diploma -
Arden Anglican School
Bachelor of Engineering Technology - Electrical Engineering
University of New South Wales