WILLIAM BELLE
Melbourne,VIC
Summary
Motivated and dependable professional with 3+ years of experience in hospital operations, food service, and retail. Known for strong communication, customer service, and the ability to stay calm and supportive in fast-paced environments. Passionate about health and fitness, and committed to creating positive, welcoming experiences for every patient and customer.
Overview
4
4
years of professional experience
Work History
Hospital Concierge
NYU Langone Tisch Hospital
01.2025 - Current
- Facilitated seamless patient check-ins, enhancing overall experience and reducing wait times for timely medical attention.
- Coordinated between nursing staff and departments, ensuring efficient communication and fostering a collaborative environment.
- Implemented EPIC for managing patient records, optimizing workflows and improving patient engagement significantly.
- Demonstrated strong interpersonal skills, building rapport with patients and families to create a welcoming atmosphere.
Food Service Associate
NYU Langone Tisch Hospital
08.2022 - 01.2025
- Assembled trays with selected menu items and delivered meal trays to the patient care unit/ served patients their meal trays.
- Maintained professional appearance and spoke in a courteous manner using good customer service skills.
- Articulated menu selection and recorded patients meal orders.
- Coordinated with healthcare teams to customize meal options, enhancing patient experiences and fostering a positive dining atmosphere.
Stock Associate
Banana Republic Gap Inc.
12.2021 - 06.2022
- Assisted sales team by maintaining a presence on the sales floor to help reach daily sales goals and help inform customers of available product.
- Maintained a clean and efficient stockroom at all times by organizing products and ensuring all items were stored and replenished.
- Streamlined inventory management processes, leading to noticeable improvements in customer satisfaction.
- Analyzed shipment data to optimize package processing, significantly improving operational efficiency.
Education
Hostos Community College
Bronx, NY11.2025
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The Metropolitan High School
Bronx, NY01.2019
Skills
- Customer service
- Highly adaptable
- Hospitality
- Guest relations
- Strong work ethic
- Effective problem solving
Timeline
Hospital Concierge
NYU Langone Tisch Hospital
01.2025 - Current
Food Service Associate
NYU Langone Tisch Hospital
08.2022 - 01.2025
Stock Associate
Banana Republic Gap Inc.
12.2021 - 06.2022
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The Metropolitan High School
Hostos Community College