Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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William 'Billy' Browne

William 'Billy' Browne

Perth

Summary

I’m a reliable and hardworking retail sales assistant with hands-on experience at Road Tech Marine, where I’ve developed strong product knowledge across a wide range of products and built a track record of providing friendly, helpful customer service. I’m confident using point-of-sale systems, managing stock, and working as part of a team to meet store goals and deliver a great customer experience. While my current store is unfortunately closing, I’m excited for a new challenge where I can continue to grow, contribute to a successful team, and bring a strong work ethic and positive attitude to a new role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Road Tech Marine
10.2024 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Buisness Development Representative

Retinue Accounting
09.2023 - 02.2024


  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Developed business pipeline using cold and warm techniques.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Communicated with local organizations to build networks and develop leads.
  • Used SalesForce to handle current portfolio and prospective leads.

Sales Consultant

Forner Group Marketing
01.2023 - 12.2023


  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Trained and mentored new sales representatives.
  • Regularly led office in sales weekly
  • Received 3 employee of the week certificates

Carpenter

Trade Built Homes
11.2021 - 01.2023


  • I worked with Trade Built homes as a carpenters apprentice for a year, in this job I learnt to use power tools, keep the jobsite clean and safe and to work in a team.
  • Worked in team environment to maintain high levels of productivity.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Helped manage project plans, timelines and budgets.

Landscaper

Ld Total
02.2024 - 10.2024


  • Coordinated with cross-functional teams to develop strategies for optimizing supply chain operations.
  • Provided training and support for new team members, sharing knowledge of best practices and standard operating procedures in trade assistance.
  • Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Bachelor of Commerce - Accounting And IB

Edith Cowan University
Perth, WA
11-2027

High School Diploma -

Goulburn Valley Grammar School
12.2021

Skills

  • 3 Year Trade background
  • Advanced Sales Methodologies
  • Sales Strategy Implementation
  • Strong interpersonal skills
  • Extensive Leadership experience
  • Business Relationship Management
  • Strong Work Ethic
  • Responsible and Punctual
  • Customer Service

Certification

  • License - Responsible Service of Alcohol (RSA)
  • License - Construction White Card

Hobbies

I am a dedicated and driven individual with a strong background in team sports, including AFL, soccer, cricket, and basketball. I'm currently playing for the Scarborough Eagles Football Club. I’ve developed key skills such as teamwork, communication, discipline, and resilience through high-level competition. Outside of sports, I enjoy camping, fishing, and golf, these activities continually challenge me and strengthen my problem-solving abilities. These experiences have shaped my work ethic and ability to perform under pressure, both individually and as part of a team.

Timeline

Retail Sales Associate

Road Tech Marine
10.2024 - Current

Landscaper

Ld Total
02.2024 - 10.2024

Buisness Development Representative

Retinue Accounting
09.2023 - 02.2024

Sales Consultant

Forner Group Marketing
01.2023 - 12.2023

Carpenter

Trade Built Homes
11.2021 - 01.2023

Bachelor of Commerce - Accounting And IB

Edith Cowan University

High School Diploma -

Goulburn Valley Grammar School

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William 'Billy' Browne