Willie Sauiluma
Shepparton,VIC
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fast Food Manager
Red Rooster
Shepparton, VIC
11.2016 - Current
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Managed team of 10-15 employees in fast-paced environment.
- Resolved problems or concerns to satisfaction of involved parties.
- Trained new employees to perform duties.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Store Team Member
7/11
Shepparton, Vic
12.2021 - 03.2022
- Provided product knowledge to customers and answered inquiries.
- Prepared merchandise for purchase or rental.
- Conducted price checks on items when requested by customers.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
Store Team Member
Charcoal Chicken
Shepparton, Vic
09.2021 - 12.2021
- Assisted customers with carry-out orders from the store.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Volunteer
Zaidees Mad Cow Mud Run
Shepparton/Mooroopna, Vic
03.2018 - 03.2018
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Provided guidance and support to fellow volunteers during their shifts.
- Provided assistance to staff in the daily operations of the organization.
Education
High School Diploma -
Shepparton High School
Shepparton10-2018
Skills
- Complaint Resolution
- Operations Management
- Resource Allocation
- Employee Scheduling
Accomplishments
- Captain for Samoan nationals team 2016-2019
Languages
Samoan
Limited
Certification
- First Aid
References
References available upon request.
Timeline
Store Team Member
7/11
12.2021 - 03.2022
Store Team Member
Charcoal Chicken
09.2021 - 12.2021
Volunteer
Zaidees Mad Cow Mud Run
03.2018 - 03.2018
Fast Food Manager
Red Rooster
11.2016 - Current
High School Diploma -
Shepparton High School
- First Aid