WILLIS RYAN
Melbourne
Summary
My name is Willis. I am a productive and enthusiastic individual with a passion for interior design and architecture. With a track record of building strong client relationships and delivering tailored advice. Recognized for exceptional customer service and keen attention to detail, I thrive in high-pressure environments while collaborating with my team to exceed targets and enhance the client experience., particularly within businesses that share my love for design and craftsmanship. With a diverse range of work experience, from high-end retail to hospitality, I would bring a strong work ethic and well-tuned customer service skills to your team. After completing my studies with a diploma in residential and commercial Interior Design. I am looking for a role to further my knowledge in as many fields as possible be that Fashion, Design, Interiors.
Overview
8
8
years of professional experience
Work History
Interior Designer
BoConcept
06.2025 - Current
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Participated in furniture selection and documentation of specifications.
Client Advisor
Gucci
02.2024 - 03.2025
- Being positioned in the New Zealand flagship store. In a high end industry establishing my role to be collaborative within the workplace was always a strong focus.
- Working with clients to secure their desired item, using selling techniques to upsell and translate my knowledge of both product but company values and history.
- Developed strong relationships with clients to understand their needs and goals within the Gucci sphere, building walk in clients to VIP status.
- Provided tailored financial advice to clients, helping them make informed decisions.
- Collaborated with the team to identify and capitalize on new business development opportunities within current client base.
Retail Assistant
Simon James
08.2023 - 03.2025
- Between both concept stores working collaboratively with the team to help in sales or stock
- Built rapport with individual customers, providing honest recommendations, as well as assisting customers in locating desired products.
- Maintained strong knowledge of all available products and services, demonstrated product knowledge to help customers make informed decisions.
- Assisted with visual merchandising tasks such as creating window displays and table lays.
- Performed opening and closing procedures, including securing store, counting cash drawers, and setting up promotional materials.
Retail Assistant, Casual
Deadly Ponies
06.2023 - 02.2024
- Providing customers with an approachable high level of service tailored to their needs
- Working collaboratively with colleagues to meet (and beat) store sales targets
- Understanding unique details about all products such as materials used and product care information to relay to the customer
- Maintained strong knowledge of all available products and services.
Retail Assistant, Part-Time
Slow Store
01.2021 - 12.2021
- Worked closely with the store manager to maintain high standards, including dressing the space and displaying curated goods
- Assisted customers with design choices and specifications for custom goods
- Independently managed the store, including making sales and providing personalized shopping experiences
Reception and Customer Care
Buoy Salon and Spa
08.2017 - 07.2018
- Welcome and ensure the comfort of guests, managing administrative tasks and appointments
- Expertly recommended and sold hair care products tailored to clients' unique needs
- Confirmed upcoming appointments via phone or email to minimize no-shows or last-minute cancellations.
Education
Diploma of Interior Design - Commercial
Unitec
01.2023
Diploma of Interior Design - Residential
Unitec
01.2022
Certificate of Art & Design - undefined
Unitec
01.2020
Skills
- Flexible and adaptable
- Well-tuned customer service skills
- Excellent attention to detail
- Ability to work collaboratively and independently
- Intuitive and strong sense of initiative
- Interior styling
- Adobe creative suite
Timeline
Interior Designer
BoConcept
06.2025 - Current
Client Advisor
Gucci
02.2024 - 03.2025
Retail Assistant
Simon James
08.2023 - 03.2025
Retail Assistant, Casual
Deadly Ponies
06.2023 - 02.2024
Retail Assistant, Part-Time
Slow Store
01.2021 - 12.2021
Reception and Customer Care
Buoy Salon and Spa
08.2017 - 07.2018
Diploma of Interior Design - Residential
Unitec
Certificate of Art & Design - undefined
Unitec
Diploma of Interior Design - Commercial
Unitec
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