Summary
Overview
Work History
Education
Skills
Accomplishments
Licenses
Timeline
Generic

Willow Neville

Bathurst,NSW

Summary

Currently employed as a Ward Clerk in Bathurst Operating Theatres, I bring experience across administration, hospitality, and cleaning, with a strong focus on efficiency and attention to detail. I am seeking casual work with full-day availability during weekdays and weekends. Passionate about patient care, clinical environments, aged care, and support work.

Overview

9
9
years of professional experience

Work History

Ward Clerk / Adminstration

Bathurst Hospital - Operating Theatres
12.2023 - Current
  • Assisted in patient admissions and discharge processes, ensuring accuracy of information.
  • Managed medical records and documentation, maintaining confidentiality and compliance standards.
  • Coordinated communication between healthcare staff and patients to enhance service delivery.
  • Supported scheduling of patient procedure, optimising clinic workflow and reducing wait times.
  • Responsible for ordering stationary, clinical documents and equipment.
  • Working closely with clinical staff including Nursing Unit Manager, doctors and nursing staff.
  • Distribution of daily theatre lists to General Manager, Surgeons and Anaesthetist.


House Keeper

Rydges Hotel
10.2023 - 12.2023
  • Maintained cleanliness and organisation of guest rooms, ensuring high standards of hygiene.
  • Responded promptly to guest requests, enhancing overall guest satisfaction and experience.
  • Utilised cleaning equipment and chemicals safely, adhering to health and safety regulations.
  • Developed efficient cleaning schedules to optimize workflow and reduce downtime.

Accounts Payable and Warranty Clerk

Toyota
04.2021 - 11.2023
  • Processed warranty claims efficiently, ensuring accurate documentation and timely resolutions.
  • Communicated with customers regarding warranty inquiries, providing clear information and support.
  • Maintained organized records of warranty claims, enhancing retrieval and tracking processes.
  • Collaborated with cross-functional teams to address customer concerns and improve service delivery.
  • Processing of invoices, creating purchase orders for company equipment.
  • Cash handling and processing bank deposits daily


Bar Attendant

Batmans Hill on Collins
12.2020 - 04.2021
  • Provided exceptional customer service and ensured guest satisfaction in fast-paced bar environment.
  • Prepared and served a variety of beverages according to established recipes and standards.
  • Maintained cleanliness and organisation of bar area, adhering to health and safety regulations.
  • Managed inventory, monitored stock levels, and placed orders to ensure product availability.

Bar and Gaming Attendant

Returned Service Memorial Club
02.2018 - 12.2020
  • Monitored gaming areas to ensure compliance with safety regulations and operational standards.
  • Assisted patrons with gaming equipment, enhancing user experience and satisfaction.
  • Trained new staff on operational procedures and customer service protocols.
  • Conducted routine maintenance checks on gaming machines to ensure optimal performance.


Process Worker

Macadamia Factory
02.2017 - 07.2018
  • Operated machinery to ensure efficient processing of materials
  • Monitored production lines for quality assurance and compliance
  • Collaborated with team members to optimize workflow efficiency
  • Trained new staff on safety protocols and operational procedures

Education

High School Diploma -

Distance Education
Lismore

Bachelor - Paramedicine

Charles Sturt University
Bathurst, NSW
11-2026

Certificate III - Business Administration

Toyota Traineeship
Bathurst, NSW
04-2023

Skills

    Data Entry

    Patient Care

    Organisation Skills

    Time management

    Attention to detail

    Adaptability

    Strong Communication

Accomplishments

    On road placement with Penrith Ambulance Station.

  • Patient monitoring full sets of vitals.
  • Advanced airways
  • Cannulation
  • Clinical handovers
  • Patient assessments
  • Patient advocation and communication
  • Working effectively with allied health staff
  • Medication Administration
  • Patient Transfers

Licenses

Unrestricted Drivers License with personal car

Timeline

Ward Clerk / Adminstration

Bathurst Hospital - Operating Theatres
12.2023 - Current

House Keeper

Rydges Hotel
10.2023 - 12.2023

Accounts Payable and Warranty Clerk

Toyota
04.2021 - 11.2023

Bar Attendant

Batmans Hill on Collins
12.2020 - 04.2021

Bar and Gaming Attendant

Returned Service Memorial Club
02.2018 - 12.2020

Process Worker

Macadamia Factory
02.2017 - 07.2018

High School Diploma -

Distance Education

Bachelor - Paramedicine

Charles Sturt University

Certificate III - Business Administration

Toyota Traineeship
Willow Neville