Willow Reimal
BELLINGEN,NSW
Summary
Driven worker with a robust background in the food and beverage industry, notably at Bellingen Brewing Co. Excelled in high-volume environments, enhancing customer satisfaction and team efficiency. Demonstrated expertise in health codes compliance (hard skill) and effective communication (soft skill), contributing to a culture of continuous improvement and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Bellingen Brewing Co
Bellingen, NSW
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Pizza Chef
Bellingen Brewing Co
Bellingen, NSW
12.2022 - 12.2024
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
- Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
- Managed high-pressure situations during peak hours, maintaining focus on efficient service and consistent product quality.
- Provided exceptional customer service, addressing concerns promptly and ensuring positive experiences for patrons.
Warehouse Packer
Full Moon Health
Raleigh, NSW
08.2019 - 01.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Packed, weighed and shipped items per customer specifications.
- Operated tape machines, scales and label printers to package items correctly.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Restocked products and rotated items according to standard procedures.
Education
Allegra School Coffs Harbour
Coffs Harbour, NSW12.2018
Skills
- Food Service
- Customer Service
- Liquor, beer, and wine knowledge
- Team player attitude
- Clear and effective communication
- Engaging personality
- Cleanliness and hygiene
- Organizational ability
- Responsible Alcohol Service
- Food Running
- Bar Equipment Familiarity
- Health codes compliance
Certification
- PROVIDE RESPONSIBLE SERVICE OF ALCOHOL (SITHFAB002) - 21/8/2019
- PREPARE AND SERVE ESPRESSO COFFEE (SITHFAB204) - 28/11/2016
- USE HYGIENIC PRACTICES FOR FOOD SAFETY (SITXFSA101) - 28/11/2016
Timeline
Bartender
Bellingen Brewing Co
02.2024 - Current
Pizza Chef
Bellingen Brewing Co
12.2022 - 12.2024
Warehouse Packer
Full Moon Health
08.2019 - 01.2023
Allegra School Coffs Harbour