William Sun
Lidcombe,NSW
Summary
A motivated individual with a strong work ethic, always looking to complete the task given. Possesses strong organisational and team collaboration skills with experience in improving processes. A skilled multitasker who is always willing to take on any task to help the team, with a hardworking and resourceful approach to work environments. Involved in environments where two languages are used, Korean and English. A driven and energetic crew member at Kentucky Fried Chicken. Employment at KFC has enhanced skills in customer service and food preparation in order to enhance team productivity and customer satisfaction. Exceptional teamwork, problem-solving, and safety awareness, significantly contributing to a positive work environment and maintaining high-quality standards. Well-trained in operating front and middle of the house equipment to prepare food and complete orders.
Overview
1
1
year of professional experience
Work History
Crew Member
Kentucky Fried Chicken
01.2024 - Current
- Worked front of house and middle of house
- Took orders, prepared food, prepared meals, handled ingredients and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team and more experienced employees.
- Always strived to improve customer satisfaction and service by providing friendly and efficient service at the front counter
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Enhanced team productivity by always maintaining a clean and organized workspace for crew members and myself.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Bachelor's Degree of Project Management - Economics
University of Sydney
Camperdown, NSW06.2027
High School Diploma -
Sydney Boys High School
Surry Hills10.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Self-discipline
- Integrity and Honesty
- Safety awareness
- Food Preparation
- Resilience and persistence
- Hospitality service expertise
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Crew Member
Kentucky Fried Chicken
01.2024 - Current
Bachelor's Degree of Project Management - Economics
University of Sydney
High School Diploma -
Sydney Boys High School
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