Willy Paul
Clyde,VIC
Summary
Compassionate Community Care Worker known for high productivity and efficient task completion. Skilled in empathetic communication, crisis intervention, and tailored care plan development to meet diverse client needs. Excel at active listening, problem-solving, and adaptability, ensuring effective support and advocacy for clients in various settings. Dynamic and results-driven professional with experience at Domino's Pizza, where I enhanced customer satisfaction and team performance. Skilled in hand tool operation and quality assurance, I excel in time management and collaboration, consistently achieving production goals while fostering a positive work environment. Passionate about delivering excellence in every task.
Overview
9
9
years of professional experience
Work History
Community Support Worker
St. James Terrace
Cheltenham, Victoria
07.2025 - Current
- Provided support to individuals with disabilities in activities of daily living.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Developed positive relationships with clients while maintaining professional boundaries.
- Supervised daily hygiene and skills to promote self-sufficiency.
- Regularly cleaning the house to maintain hygiene.
- Cook meals for the individual as per their interest.
Product Assembler
Mattlite skylights
Lynbrook, Victoria
02.2025 - Current
- Operated various hand tools such as drills, screwdrivers, and wrenches in order to assemble products.
- Collaborated with team members to meet daily production goals.
- Measured and marked cutting lines on materials and products.
- Followed safety and quality requirements every day.
- Inspected finished products for defects and ensured that all parts were properly connected.
Delivery Driver
Uber Eats
02.2022 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Manager
Domino's Pizza
10.2016 - 02.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
Education
Certificate III in Aged Care And Disability
Attan Sklls Collee
Melbourne, VIC01-2025
Bachelor of Commerce - Finance
Calicut University
Kerala, India03-2015
Master of Professional Accounting - Accounting
University of Wollongong
Wollongong, NSWSkills
- Hand tool operation
- Material measurement
- Team collaboration
- Time management
- Testing equipment operation
- Quality assurance
References
- Patrick, Administrator, St. James Terrace, 04042 12248
- Jaison Mattappilly, owner of Mattlite Skylights, 0435844721
- Vibin Paulson, store manager, Domino's, 0470637192
Timeline
Community Support Worker
St. James Terrace
07.2025 - Current
Product Assembler
Mattlite skylights
02.2025 - Current
Delivery Driver
Uber Eats
02.2022 - 01.2025
Manager
Domino's Pizza
10.2016 - 02.2022
Certificate III in Aged Care And Disability
Attan Sklls Collee
Bachelor of Commerce - Finance
Calicut University
Master of Professional Accounting - Accounting
University of Wollongong