Wilmer Annell

Tasks:

• Wash and dry vehicles, ensuring they meet Simba Car Hire's high standard of cleanliness.
• Perform interior cleaning tasks, including vacuuming, dusting, and window cleaning.
• Inspect vehicles for damages or issues and report to the concerned department.
• Adhere to all safety protocols and guidelines during cleaning processes.
• Drive the company's shuttle bus, ensuring safe and timely transportation of clients to and from the airport.
• Maintain the shuttle bus's cleanliness and report any maintenance needs.
• Engage with clients professionally, ensuring a positive brand representation.

Tasks:

• Efficiently packed and shipped products, which led to higher customer satisfaction ratings.
• Unloaded and stocked incoming shipments, ensuring items were well-organized in the warehouse.
• Trained and supervised new employees on proper warehouse procedures and safety protocols.
• Reorganized the warehouse layout, reducing the time needed to locate and retrieve items.
• Conducted regular cycle counts and inventory audits to maintain accuracy and identify discrepancies.
• Managed and trained new workers who covered shifts for sick employees.

I have a deep passion for golf and have always aspired to become a professional golfer. When the opportunity arose to pursue this dream full-time, I embraced it wholeheartedly and trained rigorously in Turkey under the guidance of my brother, a golf coach. During this period, I committed to an intensive training schedule, practicing six days a week from early morning until late evening. This experience was profoundly educational, demanding exceptional energy, determination, and self-discipline.

Although I ultimately faced the challenge of not securing sponsorships, I chose to pivot and focus on my academic journey. I am now pursuing studies that align with my passion for sports, with the goal of building a career in the sports industry. My dream remains alive—whether supporting athletes, managing sports organizations, or creating opportunities for others to excel in the field I love.

Tasks:

• Responsible for answering customer emails. The customers were from Sweden, Norway, Denmark, the Netherlands and Finland.
• Responsible for answering any incoming calls from customers.
• I was personally involved in providing care for customers who visited the store, ensuring their needs were met with a personal touch.
• I was responsible for posting new products on the website using the Magento system, showcasing my technical skills.
• Helping with the packing of orders when needed.

Ekholmsnäs Golf Club | Three Seasons

• Managed daily operations of the clubhouse, including opening and closing procedures and cleaning tasks to maintain a welcoming environment.
• Oversaw Golf’s IT System (GIT) for bookings, membership registrations, and information management for over 22,000 members.
• Provided customer support via email and phone, ensuring prompt and professional assistance.
• Supervised the clubhouse facilities, including a retail shop and café, to deliver high-quality service and enhance member experiences.
• Handled cash register operations and sales of golf products, achieving customer satisfaction and sales targets.
• Supported junior camps by organizing activities and ensuring a positive experience for young participants.
• Coordinated mail support and resolved inquiries efficiently to uphold club standards.