Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wilson Santos

Sawtell,NSW

Summary

People-oriented professional with strong communication and collaboration skills. Skilled at building positive relationships, fostering teamwork, and resolving challenges with a proactive and approachable style. Recognized for adaptability, empathy, and a solutions-focused mindset, with a passion for helping teams thrive and projects succeed. Seeking opportunities to apply interpersonal strengths and problem-solving expertise in dynamic, growth-focused environments.

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Guzman Y Gomez
12.2021 - Current
  • Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
  • Operated cash register efficiently, accurately processing transactions and handling payments.
  • Collaborated with team members to manage high-volume service during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.

Education

Psychologist - Mental Health Counseling

UPTC Colombia
Colombia
09-2012

Skills

  • Taking orders
  • Verbal and written communication
  • Guest experiences
  • Upselling strategies
  • Cross-training
  • Cash handling
  • Customer service
  • Relationship management
  • Sales expertise
  • Team collaboration
  • Multitasking and organization
  • Effective customer upselling
  • Menu item recommendation

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Team Member

Guzman Y Gomez
12.2021 - Current

Psychologist - Mental Health Counseling

UPTC Colombia
Wilson Santos