Summary
Overview
Work History
Education
Skills
Referrals
Extracurricular Achievements
Timeline
Generic

Wilson Zhao

Canberra,ACT

Summary

Results-driven professional with a passion for fitness, strength and conditioning, human biomechanics, and health, complemented by a solid background in customer-centric positions in the hospitality and sales industry. Demonstrates a track record of success in dynamic environments through efficient service delivery and communication. Possesses multilingual abilities in Mandarin, Cantonese, and English, enabling meaningful interactions with diverse clients. Skilled in maintaining clean, hygienic, and meticulously attentive front-of-house and event environments. Seeking an opportunity to leverage these qualities and skills to make a valuable contribution in a professional setting.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Elite Supplements Corporate
11.2023 - Current
  • Delivered exceptional customer service with professional verbal and physical body language in addition to learning, explaining and selling different supplements and individual ingredients to health-conscious individuals for set goals with KPI’s and UPT’s
  • Excelled in the challenge of connecting with customers on a deeper level
  • Building relationships founded on trust across 5 different stores, showcasing my reliable and adaptational abilities to different environments and markets
  • Traveled to nearby gyms and communities, conducting taste testings and sample runs.
  • This direct engagement allowed me to showcase product quality and effectiveness, while gathering valuable feedback and fostering relationships within the fitness community to drive sales and promote wellness culture.

Retail Merchandiser

Clemenger Retail Services
09.2023 - 03.2024
  • Excelling in optimising retail spaces, curating product displays, and driving sales.
  • Collaborating closely with store managers, ensuring brand visibility, product availability, and effective promotional strategies.
  • Adaptable to market trends with strong communication skills
  • Contributed to exceeding performance targets and enhancing consumer engagement with various brands and stores.

Retail Sales Associate

CrossMark
12.2022 - 02.2023
  • Maintained inventory with a systematic and organized approach, ensuring neat product displays and following planograms.
  • Demonstrated strength and efficiency in handling heavy crates, adhering to safety protocols for timely restocking.
  • Skillfully sorted perishables, upholding quality standards and minimizing waste.

Restaurant Waiter

KorBBQ
05.2022 - 12.2022
  • Delivered exceptional customer service, efficiently serving food and beverages to ensure a positive dining experience
  • Maintained high cleanliness standards around the restaurant, adhering to sanitation protocols, and skillfully orchestrated reservations for seamless guest experiences.

Education

First Aid & CPR Qualifications

Certifications III & IV in Fitness -

FIT College
12.2023

Year 12 Certificate -

Narrabundah College
08.2023

Year 10 Certificate -

Lyneham High School
12.2021

Skills

  • Exceptional customer relations and service excellence
  • Multilingual proficiency (English, Cantonese, Mandarin)
  • Time Management
  • Complex Problem-Solving
  • Microsoft & Google tool suite
  • Co-ordination

Referrals

  • Satvik Sharma - Anytime Fitness Manager | P: 0401172215 | E: satvikshar@gmail.com
  • Zaak Rankine - Elite Supplements Fyshwick Manager | P: 0424229375 | E: zcrankine@gmail.com

Extracurricular Achievements

1st Place in GPC State & Nationals Powerlifting           August 2021 & May 2022

Showcasing dedication and excellence in competitive powerlifting.

1st Place in USAPL Australian Powerlifting Nationals

September 2023

Attesting to superior performance under pressure in a national level powerlifting competition.

Lyneham High Principal’s Award in Excellence in Leadership

December 2021

Recognizing my outstanding leadership qualities and contributions.

Developing Adolescent Resilience and Enterprise Award (DARE)

December 2021

Highlighting my commitment to personal growth and resilience.

Timeline

Sales Assistant

Elite Supplements Corporate
11.2023 - Current

Retail Merchandiser

Clemenger Retail Services
09.2023 - 03.2024

Retail Sales Associate

CrossMark
12.2022 - 02.2023

Restaurant Waiter

KorBBQ
05.2022 - 12.2022

First Aid & CPR Qualifications

Certifications III & IV in Fitness -

FIT College

Year 12 Certificate -

Narrabundah College

Year 10 Certificate -

Lyneham High School

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Wilson Zhao