Wing (Vincent) Tai
Wattle Grove,WA
Summary
Highly-motivated person with desire to take on new challenges. Strong work ethic, adaptability, and good time management skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Online Reseller
Self-employed
, WA
07.2013 - Current
- Identified new growth opportunities for program revenue plans.
- Identified opportunities to increase efficiency in operations processes.
- Worked with vendors and supply distributors to negotiate bulk discounts.
- Communicated with current customers to increase overall satisfaction and improve product value.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Generated reports on sales performance, customer feedback and inventory status.
- Created online store presence through website design, content management and SEO optimization.
- Created detailed product descriptions including features, benefits and technical specifications.
- Negotiated pricing terms with manufacturers for bulk purchases of merchandise.
- Generated monthly analysis of divisional website traffic, hits and sources and used data to increase sales.
- Analyzed sales data to identify trends in customer preferences.
- Handled all aspects of business, including accounting, purchasing and web design.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Developed marketing strategies to promote products across multiple channels including social media, email campaigns and web advertising.
- Updated website content regularly according to changing market conditions.
Courier Franchise Owner
Hencent Partnership Pty Ltd
, WA
10.2014 - 04.2018
- Implemented successful business strategies to increase revenue and target new markets.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Kept up-to-date on regulatory changes affecting business operations.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Reviewed financial statements on a monthly basis in order to assess financial health of the company.
- Scheduled maintenance activities for equipment used by the business.
- Resolved conflicts between employees or customers in a timely manner.
- Interviewed, trained and supervised employees.
- Investigated new technologies that could improve efficiency within the organization.
Liquor Store Manager
Grandioso Pty Ltd
St James, WA
11.2008 - 06.2014
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed relationships with suppliers to negotiate better prices.
- Performed regular price checks to ensure competitive pricing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained and mentored associates to teach daily tasks and procedures.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored progress by establishing plans, budgets and measuring results.
- Ensured compliance with safety regulations and company policies.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Prepared monthly reports on sales figures, expenses, profits.
Accounting Officer
Kingsway Trading Pty Ltd
Canning Vale, WA
06.2005 - 06.2008
- Responsible for completing month-end close processes including preparing adjusting journal entries and reconciling intercompany transactions.
- Supervised accounting team of 3 employees.
- Managed payroll for temporary and 65 salaried employees.
- Compiled data from multiple sources into meaningful reports for management review and decision making purposes.
- Prepared P&L reports and financial statements for review by management.
- Minimized internal accounting department backlogs by updating accounts and generating reports.
- Developed policies and procedures for maintaining accurate financial data and ensuring timely reporting of results.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Integrated financial information into business decision-making, budgeting, forecasting and strategic planning processes.
- Collaborated with external partners to complete audits.
Education
CPA - Financial Accounting
CPA Australia
Australia06-2009
Bachelor of Commerce - Accounting And Banking
Curtin University
Bentley, WA06-2005
Skills
- Budget Analysis
- Accounting Oversight
- Financial Analysis
- Cash Flow Analysis
- Regulatory Compliance
- Statutory Reporting
- Financial Reporting
- Financial Management
- Resources Allocation
- Issue Resolution
- Work Planning and Prioritization
- Administrative Oversight
- Customer Engagement
- Cost-Benefit Analysis
- Payroll Policies and Procedures
Certification
- Certified Public Accountant (CPA) since 2010 - current
References
References available upon request.
Timeline
Courier Franchise Owner
Hencent Partnership Pty Ltd
10.2014 - 04.2018
Online Reseller
Self-employed
07.2013 - Current
Liquor Store Manager
Grandioso Pty Ltd
11.2008 - 06.2014
Accounting Officer
Kingsway Trading Pty Ltd
06.2005 - 06.2008
CPA - Financial Accounting
CPA Australia
Bachelor of Commerce - Accounting And Banking
Curtin University
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