Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melana Cordell

Port Lincoln,SA

Summary

Dynamic and customer-focused professional with a diverse background in hospitality and administration. Delivering exceptional service in fast-paced environments, including restaurants, resorts and wineries. Experienced in bartending, waitressing and guest services, with a strong ability to anticipate customer needs and deliver positive guest experiences. Recognized for professionalism, adaptability, and a friendly, approachable demeanour that overall enhances customer satisfaction and team morale.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Guest Service Agent

Mantra Club Croc
11.2024 - 04.2025

Cellar Door Attendant

Peter Teakle Winery
02.2024 - 09.2024

Front of House/Bartender

Line and Label
09.2023 - 09.2024

Receptionist/Vet Nurse Trainee

Lincoln Vet Centre
08.2022 - 03.2023

Crew Member

McDonalds
08.2019 - 09.2022

Education

Diploma of Travel And Tourism -

Torrens University/Flight Centre Travel Academy
Online
01-2025

Certificate of Education -

Navigator College
Port Lincoln
01-2021

Skills

  • Excellent customer service skills
  • Ability to work well independently or in a team
  • Strong communication skills
  • Fast Learner
  • Reliable
  • Excellent phone etiquette
  • Professional
  • Multi-tasker

Certification

Responsible Service of Alcohol, Galaxy Training Australia, 2022


Timeline

Guest Service Agent

Mantra Club Croc
11.2024 - 04.2025

Cellar Door Attendant

Peter Teakle Winery
02.2024 - 09.2024

Front of House/Bartender

Line and Label
09.2023 - 09.2024

Receptionist/Vet Nurse Trainee

Lincoln Vet Centre
08.2022 - 03.2023

Crew Member

McDonalds
08.2019 - 09.2022

Diploma of Travel And Tourism -

Torrens University/Flight Centre Travel Academy

Certificate of Education -

Navigator College
Melana Cordell