WINNIE TOROME
Brisbane,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A keen and eager learner with an eye for details. Self-driven while possessing excellent communication skills. Held several research assistant, admin, and operations officer positions in government, real estate, and medical companies. Dedicated and hard-working professional with a desire to improve the wellness of clients and society at large through joint effort.
Overview
8
8
years of professional experience
Work History
Support Worker
QSSS
03.2022 - Current
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Daily record keeping
- Report writing
- Preparing handover documentation.
Regional Operations Officer
FEP Holdings
02.2020 - 11.2021
- Led cross-functional teams to achieve project milestones, ensuring timely delivery and high-quality results.
- Support Regional/County Marketing manager through day-to-day administrative duties within the team and region
- Conducted regular audits to identify compliance issues or areas requiring attention; implemented corrective actions accordingly.
- Coordinated efforts among various departments to ensure seamless execution of daily operations across all locations within the region.
- Supervise and coordinate activities of the office staff within the region
- Organize and conduct presentations to clients
- Maintain a database of the regional investors
- To arrange the organizational meetings
- Ensure proper organization of the region/county office and safe custody of records within the office
- Prepare the Regional reports and ensure timely submission of the same to the Head Office
- Manage employee attendance
- Implementing change initiatives to achieve desired organizational goals
- Working with multiple internal and external stakeholders.
Research Assistant
Kenya National Bureau Of Statistics And United Nations
05.2018 - 01.2020
- Scheduled appointments with test subjects over the phone and through email.
- Filling questionnaires and conducting interviews with different company CEOs to collect raw information in line with the research being conducted
- Developing reports, presentations, and data analysis based on the collected information.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Community Service
Osiligi Lolosho Group (an Anti-FGM Program)
02.2017 - 05.2018
- Running an anti-FGM program helping young female
- Strengthened relationships with community partners through collaboration on joint projects.
- Developed and managed budgets for community service initiatives, optimizing resource allocation.
- Built a network of local organizations to support collaborative efforts in serving the community effectively.
- Maintained accurate records of program participants, outcomes, and budget expenditures for reporting purposes.
- Sanitary towel distribution
- Helping young mothers to start small businesses
- Report writing
- Data entry and analysis
- Counselling the youth.
Office Administrator
Tai Eagles Group Limited
12.2015 - 02.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Report writing
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Stakeholder management
- Communication and correspondence management.
Education
Master of Business - International Business and Managent
Griffith University
Nathan, QLD07.2024
Bachelor of Commerce - Finance
Mount Kenya University
Thika, Kenya12.2017
Skills
- Documentation and record-keeping
- Expenditure analysis and bookkeeping
- Report development
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Data Collection
- Attention to Detail
- Database management
- Office Administration
- Operations Management
- Administrative Support
Accomplishments
- In collaboration with a team of nine, we successfully developed an efficient process to ensure timely delivery of share certificates to our clients, effectively resolving a longstanding issue within the company.
Languages
English
Swahili
Timeline
Support Worker
QSSS
03.2022 - Current
Regional Operations Officer
FEP Holdings
02.2020 - 11.2021
Research Assistant
Kenya National Bureau Of Statistics And United Nations
05.2018 - 01.2020
Community Service
Osiligi Lolosho Group (an Anti-FGM Program)
02.2017 - 05.2018
Office Administrator
Tai Eagles Group Limited
12.2015 - 02.2017
Master of Business - International Business and Managent
Griffith University
Bachelor of Commerce - Finance
Mount Kenya University
Similar Profiles
Oyindamola AkinrindeOyindamola Akinrinde
Disability Support Worker at QSSSDisability Support Worker at QSSS
Alana CooperAlana Cooper
Self-Employed Part-Time at Career BreakSelf-Employed Part-Time at Career Break
Junior MataeleJunior Mataele
FIFO Gatehouse Guard at Alpha Division Security ServicesFIFO Gatehouse Guard at Alpha Division Security Services