Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

WINNIE YE

Brisbane,,Queensland

Summary

Bilingual, dedicated, and detail-oriented, with a degree in operations, project management, and supply chain management. Hands-on experience in optimizing cargo export processes and enhancing client satisfaction. Skilled in NetSuite, CargoWise, and adept at problem-solving, I effectively navigate complex logistics to ensure timely deliveries while maintaining strong vendor relationships. Committed to excellence in customer service and operational efficiency. Full working rights in Australia.

Overview

2
2
years of professional experience

Work History

Export and Logistics Coordinator

Express Line Corporation
Atlanta City, Georgia, United States
08.2022 - 08.2023
  • Provided customer support by preparing quotes, tracking shipments, and addressing client inquiries.
  • Managed end-to-end air freight operations, processing FCL, LCL, and courier shipments while ensuring on-time delivery.
  • Coordinated with global partners through CargoWise to optimize shipment schedules and resolve logistical challenges.
  • Maintained master shipment data to ensure system accuracy and stakeholder visibility.
  • Prepared and verified all customs documentation in CargoWise to ensure full trade compliance. Tracked and monitored air freight shipments in real time, providing clients with accurate updates.
  • Distributed pre-alert notifications to clients and destination agents prior to shipment arrivals.
  • Processed cargo claims by documenting damages, discrepancies, and liaising with insurers.

Part Time Sales Associate

Coach
Atlanta City, Georgia, United States
09.2021 - 08.2022
  • Delivered customer service as a brand ambassador, fostering positive shopping experiences.
  • Collaborated with team members to maintain store operations and meet sales goals.
  • Addressed customer inquiries and resolved concerns with professionalism and friendliness.

Operations and Purchasing Officer

Restaurant Equipment Market, LLC
Atlanta City, Georgia, United States
08.2021 - 08.2022
  • Managed the end-to-end procurement cycle, reducing stock-outs through optimized purchase order coordination, and real-time inventory monitoring via NetSuite.
  • Improved supplier DIFOT rate by implementing proactive tracking of 15+ weekly POs, resolving delivery discrepancies within 48 to 72 hours.
  • Served as a key liaison between the Warehouse, Sales, and Accounting.
  • Enhanced logistics coordination for 15 or more weekly shipments, including drop-ship orders and carrier scheduling, reducing freight costs.
  • Generated weekly supplier performance reports highlighting on-time delivery metrics, contributing to the vendor evaluation process.

Education

Master of Science - Operations, Project And Supply Chain Management

University of Manchester
Manchester City, United Kingdom
09-2024

Bachelor of Science - Family And Consumer Sciences, Consumer Economics

University of Georgia
other
05.2021

Skills

  • NetSuite
  • CargoWise
  • Microsoft Office, Adobe
  • Problem solving
  • Customer service
  • Shipment scheduling
  • Freight forwarding coordination
  • Member of CIPS
  • Mandarin & English

Affiliations

In ProcureTech, as a team member, I demonstrated simulating AI-driven negotiations and blockchain-enabled contract tracking, securing most stakeholders' approval, and winning first place in BP’s innovation showcase

Timeline

Export and Logistics Coordinator

Express Line Corporation
08.2022 - 08.2023

Part Time Sales Associate

Coach
09.2021 - 08.2022

Operations and Purchasing Officer

Restaurant Equipment Market, LLC
08.2021 - 08.2022

Master of Science - Operations, Project And Supply Chain Management

University of Manchester

Bachelor of Science - Family And Consumer Sciences, Consumer Economics

University of Georgia

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