Winsome Thorne-Turner
Rosebud,VIC
Summary
Dedicated and compassionate Registered Nurse (RN) looking to find work outside of the healthcare industry on a casual basis to provide balance to a emotionally and physically demanding job. Proven to remain calm under pressure and skillfully handle difficult patients/clients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. All skills and roles are transferrable in some regard to many other jobs and positions.
Overview
3
3
years of professional experience
Work History
Registered Nurse
Skilled Nursing
03.2023 - 07.2023
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Administered medications via oral, subcutaneous and intramuscular injections and monitored responses.
Receptionist
McCrae Village Clinic
03.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Registered Nurse
McCrae Village Clinic
03.2021 - 03.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, Subcut and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Was adept at using medical software and booking systems, and also working as reception when required while maintaining patient confidentiality.
Cafe Worker
Miller's Bread Kitchen
10.2020 - 02.2021
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
Bachelor of Nursing - Nursing
Deakin University
Melbourne, VIC10.2020
Skills
- Organization and Efficiency
- Administrative and Clerical Support
- Data Imports
- Mail Handling
- Sorting and Labeling
- Documentation
- Verbal and Written Communication
- Time Management
Timeline
Registered Nurse
Skilled Nursing
03.2023 - 07.2023
Receptionist
McCrae Village Clinic
03.2021 - 03.2023
Registered Nurse
McCrae Village Clinic
03.2021 - 03.2023
Cafe Worker
Miller's Bread Kitchen
10.2020 - 02.2021
Bachelor of Nursing - Nursing
Deakin University
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