Winston Edwards
Smithfield,SA
Summary
Store Manager equipped with extensive experience in retail management. Employs excellent leadership skills and multi-tasking strengths.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Store Manager
X Convenience
12.2022 - 08.2024
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Stocked and restocked inventory when orders were received.
- Reorganized sales floor to meet company demands.
- Completed weekly schedules according to payroll policies.
- Maintained daily record of all transactions.
- Trained staff to deliver outstanding customer service.
Console Operator
X Convenience
12.2018 - 12.2022
- Learned corporate culture, policies and procedures in preparation for running a store
- Maintained safe working environment by adhering to established health and safety protocols during console operations.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting team-oriented work culture.
Team Leader
Hungry Jacks
05.2017 - 02.2019
- Mentored junior staff members, helping them develop their skills and efficiency in workplace
Skills
- Retail inventory management
- Accurate cash handling
- Training and mentoring
- Store operations
- Reliable
- Customer Relations
- Customer Service
- Work Planning and Prioritization
Additional Information
Customer-focused barista with 4 years of experience serving high-quality espresso coffee
References
Karan Reddy - 0406010605
- Commission Agent/Directer for X Convenience Elizabeth Downs, X Convenience Eyre.
Timeline
Store Manager
X Convenience
12.2022 - 08.2024
Console Operator
X Convenience
12.2018 - 12.2022
Team Leader
Hungry Jacks
05.2017 - 02.2019
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