Winy Mabur
Toowoomba,Australia
Summary
Motivated and personable law student with a strong foundation in reception, administration, and customer service, supported by experience in legal and professional service environments. Demonstrated expertise in managing client inquiries, organizing documents, and providing efficient team support. Recognized for maintaining a calm demeanor during interactions, exceptional organizational skills, and a commitment to fostering positive first impressions. Actively pursuing a Receptionist or Legal Assistant position to leverage legal studies and practical experience while contributing to a supportive firm environment.
Overview
3
3
years of professional experience
Work History
Support Worker
Degan Support Services
Toowoomba, QLD
07.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Paralegal
Mark Stone Solicitor
Ipswich
02.2024 - 07.2025
- Delivered paralegal assistance through document preparation and legal research.
- Welcomed clients and managed front desk responsibilities.
- Managed call responses and ensured inquiries reached the relevant team.
- Ensured accurate scheduling and meticulous record-keeping of client information.
- Maintained client data in Smokeball.
- Facilitated solicitors' workflow by managing essential administrative tasks.
Sun/Gio Specialist
Suncorp
Toowoomba
03.2024 - 08.2024
- Handled processing of insurance applications, renewals, and claims.
- Facilitated client assistance through policy-related support.
- Addressed customer issues promptly and effectively.
- Ensured confidentiality of customer records.
- Collaborated effectively to achieve performance goals.
Youth Worker
Link Community Services
Toowoomba
12.2023 - 03.2024
- Delivered hands-on assistance and nurturing to young clients.
- Kept detailed records of interventions and progress.
- Demonstrated flexibility in addressing client demands.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Direct Support Worker
CPL (Choice, Passion, Life)
Toowoomba
05.2022 - 01.2024
- Provided tailored support to clients with disabilities.
- Adhered to established care plans and behavioral strategies.
- Maintained consistent client assistance through effective teamwork.
- Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
Education
Bachelor of Laws -
University of Southern Queensland
Toowoomba, QLDDiploma of Early Childhood Education & Care -
Bendigo Livous Training Institute
Melbourne, VIC08.2021
Queensland Certificate of Education -
Darling Downs Christian School
Toowoomba, QLD10.2020
Skills
- Confidentiality compliance
- Document drafting
- Client communication
- Legal writing
- Document scanning
- File organization
- Appointment scheduling
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Smokeball
- Microsoft Office Suite
Timeline
Support Worker
Degan Support Services
07.2025 - Current
Sun/Gio Specialist
Suncorp
03.2024 - 08.2024
Paralegal
Mark Stone Solicitor
02.2024 - 07.2025
Youth Worker
Link Community Services
12.2023 - 03.2024
Direct Support Worker
CPL (Choice, Passion, Life)
05.2022 - 01.2024
Bachelor of Laws -
University of Southern Queensland
Diploma of Early Childhood Education & Care -
Bendigo Livous Training Institute
Queensland Certificate of Education -
Darling Downs Christian School