WIREMU YATE
Wagga Wagga
Summary
Reliable and motivated employee with proven experience in customer service and cash handling within fast-paced environments. Recognised for maintaining high standards of cleanliness, consistently following safety procedures, and delivering friendly, accurate service. Confident supporting food and beverage preparation while working efficiently during peak periods. Highly organised with strong time management skills, eager to contribute to team performance, customer satisfaction, and overall business success across a range of entry-level roles.
Seeking entry-level opportunities to apply strong customer service skills, reliability, and a proven work ethic. Motivated to continue developing workplace capabilities, take on additional responsibilities, and contribute to company growth through consistent performance, professionalism, and a positive team-focused approach.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Crew Member
McDonald’s
Wagga Wagga, NSW
12.2022 - Current
- Contribute to a high-performing team in a fast-paced environment by delivering efficient customer service, maintaining order accuracy, supporting food and beverage preparation, and adhering to cleanliness and safety standards
- Delivered fast, friendly customer service in a high-volume environment, maintaining professionalism during peak periods
- Took customer orders with a focus on speed and accuracy, confirming details and supporting special requests when required
- Responded to customer questions and concerns calmly and politely, escalating issues to a supervisor when appropriate
- Supported a positive customer experience through clear communication, patience, and helpful service
- Operated POS systems and processed cash/card transactions accurately
- Issued correct change and receipts while maintaining accuracy under pressure
- Followed store procedures to ensure secure and correct payment handling
- Entered orders accurately into the system and communicated effectively with team members to support efficient service
- Coordinated with kitchen and front-of-house team members to keep orders moving smoothly and reduce wait times
- Packaged menu items into bags or trays neatly and accurately, ensuring all items were included before handover
- Prepared, assembled, and packaged menu items to company standards for quality, presentation, and temperature
- Prepared beverages (including coffee-style drinks, milkshakes, and soft drinks as required) following store procedures
- Maintained clean, organised workstations to support safe, efficient service
- Maintained cleanliness across front counter, lobby, dining areas, and restrooms throughout shifts
- Completed routine cleaning tasks including wiping surfaces, sweeping/mopping floors, emptying bins, and sanitising customer areas
- Supported clean-down routines to ensure stations were ready for the next shift and met hygiene expectations
- Restocked customer and service areas with napkins, condiments, utensils, cups, lids, and other supplies
- Maintained organised storage areas for products and supplies to support efficiency and food safety compliance
- Assisted with inventory rotation and keeping areas tidy and accessible during service
- Followed food safety, hygiene, and workplace safety procedures consistently
- Used cleaning chemicals and equipment safely and in line with guidelines
- Maintained awareness of hazards and followed instructions to support a safe working environment
- Overview
Education
Higher School Certificate (HSC) - Completed K–12
Wagga Wagga Christian College
Wagga Wagga, NSW12.2022
Skills
Customer service excellence with clear, professional communication
Experience using POS systems, handling cash, and processing payments accurately
Accurate order taking, processing, and fulfilment
Food and beverage preparation in accordance with company standards
Strong knowledge of food safety, hygiene, and cleaning procedures
Effective teamwork and collaboration in fast-paced environments
Proven time management skills under pressure and during peak periods
Stocking, restocking, and basic inventory support
Problem-solving skills with a focus on customer satisfaction
High attention to detail and commitment to workplace efficiency
Timeline
Crew Member
McDonald’s
12.2022 - Current
Higher School Certificate (HSC) - Completed K–12
Wagga Wagga Christian College
DIGITAL PRESENCE / WEBSITES & SOCIAL MEDIA
- Instagram: instagram.com/wiremus_art
- YouTube: youtube.com/@wiremu87
ADDITIONAL INFORMATION
- Strong willingness to learn and take on new responsibilities
- Comfortable working in fast-paced environments with changing priorities
- Maintain a professional, respectful, and team-focused approach to work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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CORE COMPETENCIES
- Customer Service & Communication
- Professional customer service focused on positive guest experiences
- Clear and confident communication in order taking and customer support
- Calm, courteous approach in fast-paced and high-volume environments
- Cash Handling & POS Systems
- Accurate cash and EFTPOS transaction handling
- Strong focus on order accuracy and correct payment processing
- Adherence to company procedures and cash handling policies
- Food & Beverage Preparation
- Food preparation and assembly to company standards
- Safe equipment use and adherence to handling procedures
- Ongoing quality, temperature, and presentation monitoring
- Cleanliness, Hygiene & Safety
- Consistently maintaining high standards of cleanliness, hygiene, and presentation
- Adherence to food safety and workplace safety requirements
- Reliable completion of routine cleaning and safety tasks
- Teamwork, Reliability & Efficiency
- Strong teamwork skills with a focus on efficient service delivery
- Reliable, punctual, and dependable
- Flexible and adaptable to changing workloads and responsibilities