Wisam Esho
Sydney,NSW
Summary
Versatile and dynamic professional with a proven track record at Tourist Facilities, excelling in crisis management and glazing installation. Demonstrated ability to enhance customer experiences and retention through exceptional public speaking and precise project execution. Skilled in leveraging design knowledge and emergency response skills to overcome challenges and deliver results.
Overview
6
6
years of professional experience
Work History
Construction
Assistant Master
06.2024 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Showcased attention to detail while cutting, fitting, and assembling aluminum components for precise installations.
Tourist Guide
Tourist Facilities
04.2018 - 11.2023
- Built personal relationships with guests to promote positive experiences.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Streamlined tour booking process by effectively managing reservations, payments, and confirmations.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
- Acquired proficiency in multiple languages to more effectively communicate with international visitors during guided tours.
- Improved customer retention rates by consistently delivering exceptional tours and maintaining strong relationships with clients.
Skills
- Glazing Installation
- Power Tool Operation
- Hand-tool proficiency
- Measurement accuracy
- Effective Time Management
- Clean Driving Record
- Public Speaking Confidence
- First Aid Training
- Crisis Management
- Emergency Response
Languages
Arabic
Full Professional
Assyrian
Full Professional
English
Professional Working
Turkish
Professional Working
Interests
- Food Tourism
- Adventure Travel
- Video Gaming
- Swimming
- Camping
Timeline
Construction
Assistant Master
06.2024 - 09.2024
Tourist Guide
Tourist Facilities
04.2018 - 11.2023
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