Summary
Overview
Work History
Education
Skills
Certification
Administrationskills
Customerserviceskills
References
Timeline
Generic

Wishavjit Kang

Mickleham

Summary

Goal oriented person with positive attitude, energetic and enthusiastic having excellent Customer Service, administration, Communication, Leadership and Team Management skills. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Production Operator

DuluxGroup
08.2017 - Current
  • Operate equipment safely and effectively for production processing using MES, FES, OFS, Dromont, PCS and SAP.
    Ensure that equipment are maintained in good and safe working condition.
  • Report any mechanical issues to supervisor or maintenance team. Perform regular equipment maintenance to ensure production capacity and quality.
  • Provide assistance to co-operators in their assigned responsibilities.
  • Perform and complete assigned duties in timely manner.
  • Participate in (CI)continuous improvement to enhance operational efficiency, production and safety. Provide ideas through team assurance app for continuous improvement.
  • Identify and report unsafe operations to Supervisor immediately through team assurance app and report GLI ( General Learning incident) if identified.
    Evaluate equipment performance and recommend improvements.
  • Operate forklift to transfer materials between warehouse and working area. Maintain the work area clean, safe and organised and follow 5S standard adherence.
  • Follow training operating procedures for equipment operations and updating them whenever required.
    Follow work protocols in a safely manner using OHS, JSERA and One point lesson.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Set up and adjusted machines for day-to-day operations.
  • Participated in training sessions to enhance skills and knowledge.

Manager

Nando’s Airport West
02.2010 - 07.2017
  • General administration, customer service, training staff, organizing health and safety meetings, and managing stock.
  • Create and record invoices. Cash Handling, Receipts and Invoice Management.
  • Looking after ordering and delivery of products from different suppliers via Excel and Word and sending them via fax, scanner, email or telephone.
  • Making Rosters.
  • Organizing and Conducting Staff Meetings for health and safety issues and provide them with all required information at work on related issues and keep record of agenda and minutes of meeting for future reference and doing all required paper work for Safety Audit .
  • Data Entry.
  • Handling Incoming & Outgoing Calls and Emails and sorting them on the basis of priority and respond them as required.
  • Customer handling Experience and Check back with Customer Complaints.
  • Attending conferences in regards to launch of new products and provide required training for follow up of Online training modules of all staff members required and provide them assistance in doing so.
  • Accomplished multiple tasks within established timeframes.

Personal Care Assistant

Athenrye Aged Care
10.2008 - 01.2009
  • Looking after senior citizens, providing first aid, and excellent customer service.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Lecturer of Computer Science and Management

KIMT
06.2007 - 06.2008
  • Teaching computer science, assisting students, running classes and seminars.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.

Internship

Reliance Infocomm. Ltd.
01.2005 - 06.2005
  • Handling project management, updating reports, assisting senior leaders, and general administration.
  • SAP
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

Master’s in Business Administration - Business Administration And Management

Punjab Technical University, India
India
2007

B Tech in Computers - Computer Engineering Technology

Punjab Technical University, India
India
2005

Diploma of Leadership and Management - Leadership And Management

Franklyn Scholar (Acquire Learning)
Australia
01.2016

Skills

  • Excellent interpersonal and communication skills- writing clearly and concisely, listening attentively, providing feedback
  • Expertise in maintaining records and follows up techniques
  • Effective time management and problem solving skills
  • Quick learner, flexible attitude and positive approach
  • Strong analytical and trouble shooting skills
  • Works well individually and as part of a team
  • Organizational skills: Coordinating tasks, punctual, setting goals and multi-tasking

Manufacturing

Certification

  • First Aid Certificate
  • RSA certificate
  • Certificate III in Age Care - Cambridge International College, Australia (09/01/08)
  • Flying Solo Certificate by Nando’s for Assistant Patrao.
  • Safety Food Handling Level 1&2 in Progress.
  • Taking Flight Certificate by Nando’s for Shift Supervisor.

Administrationskills

  • Proficient in Microsoft Office, Google docs, Adobe Illustration, Adobe InDesign, Photoshop, Excel, MES, SAP, Dromont, Power Point and Internet Access.
  • Testing Batches and adjusting whenever required. Quality Control experience and know the importance of testing.
  • Very fast and accurate in data entry.
  • Incoming & outgoing communications to staff and customers.
  • Ability to prioritise workload and multi-task.
  • Providing assistance with matters related to computer hardware and software.
  • Conducting staff safety meetings, running reports and backup of data.

Customerserviceskills

  • Dealing with customer complaints and feedback.
  • Dealing with customer in a polite and efficient way and make them feel comfortable.
  • Provided technical support on a site to the companies with telecommunication problems.
  • Maintained daily log on activities associated with the technical support.
  • Answered clients’ queries in courteous and prompt manner.
  • Provided quality service by assisting customers with returns or unwanted goods.

References

Available on request

Timeline

Production Operator

DuluxGroup
08.2017 - Current

Manager

Nando’s Airport West
02.2010 - 07.2017

Personal Care Assistant

Athenrye Aged Care
10.2008 - 01.2009

Lecturer of Computer Science and Management

KIMT
06.2007 - 06.2008

Internship

Reliance Infocomm. Ltd.
01.2005 - 06.2005

Master’s in Business Administration - Business Administration And Management

Punjab Technical University, India

B Tech in Computers - Computer Engineering Technology

Punjab Technical University, India

Diploma of Leadership and Management - Leadership And Management

Franklyn Scholar (Acquire Learning)
  • First Aid Certificate
  • RSA certificate
  • Certificate III in Age Care - Cambridge International College, Australia (09/01/08)
  • Flying Solo Certificate by Nando’s for Assistant Patrao.
  • Safety Food Handling Level 1&2 in Progress.
  • Taking Flight Certificate by Nando’s for Shift Supervisor.
Wishavjit Kang