Summary
Overview
Work History
Education
Skills
Achievements Awards
Availability
References
Timeline
Generic

Wissam Al-Ashkar

Noble Park,VIC

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organised, detail-oriented and empathetic to customer needs. Skilled in helping customers identify and locate products. Seeking an opportunity to enhance communication skills and contribute towards the achievement of business objectives, including increasing sales and delivering an outstanding shopping experience for customers. I understand the importance of following procedures and actively working as a team to ensure company values are upheld.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Coles Supermarkets
03.2020 - Current
  • Customer service duties, including the use of the POS system and maintenance of the service area
  • Balance and organise cash register by handling cash and conducting till decelerations
  • Greet customers, help locate merchandise and suggest suitable options
  • Resolve customer complaints

Administrative Assistant

Shivoo Hair Room
04.2020 - 10.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Maintained the store front - merchandising and organising work spaces

Education

Bachelor of Architecture -

Monash University
Caulfield, VIC

Lyndale Secondary College
11.2022

Al Kamal Arabic School
11.2021

Skills

  • Strong Communication and Interpersonal Skills - fluent in Arabic, English and partially fluent in French
  • Highly organised and efficient - including the ability to effectively manage time and work well under pressure
  • Ability to work in a team and/or solo
  • Highly motivated
  • High familiarity with POS systems
  • Attention to detail for visual Merchandising
  • Positive Customer Engagement
  • Store Organization - including Opening and Closing Procedures

Achievements Awards

  • Year 6 S.R.C.
  • Year 8&9 Class Captain
  • Arabic school Class Captain
  • Year 12 College Captain


  • Two-year place in the Skyline Scholarship Program
  • Achieving Potential Access Scholarship for duration of university degree


  • Academic Excellence Award (2022)
  • English endeavour and attitude award (2022)
  • Legal Studies endeavour and attitude award (2022)


  • 94.55 ATAR

Availability

  • Monday - Sunday: open – close

References

  • Tammy De Vries, Coles Supervisor, 0414 875 735
  • Samah Gharzeddine, Shivoo Hair Room Owner, 0402 315 115

Timeline

Administrative Assistant

Shivoo Hair Room
04.2020 - 10.2020

Sales Assistant

Coles Supermarkets
03.2020 - Current

Bachelor of Architecture -

Monash University

Lyndale Secondary College

Al Kamal Arabic School
Wissam Al-Ashkar