Witsawa Kanjanumpron
Sunshine Coast,QLD
Summary
Skilled people and recruitment officer with 2 years and more, implementing strategy to grow applications and build relationships with key stakeholders including prospective students, teachers and parents. Demonstrated experience in marketing at strategic levels to identify opportunities for recruitment. Excellent influencing skills to communicate with credibility, tact and diplomacy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PEOPLE & RECRUITMENT OFFICER
RIGHT AT HOME SUNSHINE COAST, GYMPIE, AND MORETON BAY REGION
06.2022 - Current
- Responsible for the provision of qualified and experience care workers to provide services to the company clients
- This includes the recruitment, training and quality controls of carers and the related systems and processes
- In addition to recruitment (training, onboarding, and compliance), participating and contributing to the planning and processes, policy, and procedure development
- Leadership and Marketing presenter, conducting online forums and negotiating with job providers, registered training centers plus local government agencies promoting the aged care and disability industry.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
Administration Officer (Vounteer)
member of Parliament – MP Jason Hunt (Caloundra)
06.2021 - Current
- Engagement in critical analysis of proposals and reports and in examine the more complex, non-routine cases on which decisions are required; Preparation of submissions to senior management through written or presentation skills, researching and drafting proposals relating to policy issuers and legislation
- Acting as junior managers in Government Departments
- Responsibility of managing operations and in, some instances, large number of people and other resources
- Dealing directly with the public (phone, email letter, over counter etc)
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Including support of services provided them by the Civil Service; Attendance at meetings and workshops, provide feedback and adviser policy accordingly.
Administration Officer
Right at Home Sunshine Coast, GYMPIE, and Moreton Bay Region
06.2022 - 09.2022
- Answering the phone in a professional and courteous manner and directing to the appropriate department and office
- Greeting clients and Carers as they walk into the office
- Speaking with clients, family members regarding services, also speaking to carers and collecting compliance items
- Updating databases and creating compliance/engagement reports for upper management
- Liaising with all office staff of Right At Home Sunshine Coast, Gympie, Moreton Bay Region
- Any other administrative duties as directed by management.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
Operator/Dispatcher
East COast Freights/Harry Drivers
10.2020 - 06.2022
- Perform the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner
- Load and unloading a delivery truck through a variety of mechanisms
- Ensure documents are delivered and entered accurately
- Monitoring and servicing company vehicle for operations
- Coordinate and navigating routes into regional and difficult areas for road access
- Servicing and Assisting other Courier networks for parcel distribution etc
- FedX Express (TNT), Dulux Trade Center Maroochydore, East Coast Freights, Timless Express, C.O.P.E and a Direct Freight
Education
Bachelor of Arts – International Relations and Public Policy -
Univeristy of Sunshine Coast
Bachelor of Social Science – Security and International Relations -
Swinburne University of Technology
Skills
- Talent Acquisition
- Recruitment processes
- Consultation
- Health Management
- Case Management
- Trainer & Assessor
- Presenter
- Public Speaking
- Administration
- Political Analysis
- Compassionate
- Customer Service
- Government and Council policy and regulation knowledge
- International Relations experience
- Sustainable thinking
- Conflict Resolution
- Policy Development
- Analytical and Critical Thinking
Certification
- First Aid and CPR certified
- Blue Card
- Police Check
- Open Licene (Manual)
- White Card (QLD)
- Ausmed Passport (Aged Care)
- NDIS Orientation Certificate
References
- Right At Home Sunshine Coast, Gympie & Moreton Bay Region, Ria Whitear (General Manager), (07) 5301 9340, ria.danby@rightathome.com.au
- STEPS Group Australia, Karrisa Bultitude (Business Development Officer), 0448753470, karissab@stepsgroup.com.au
- Right At Home Central and Sourthern New South Wales, Geoff Cook (Director), (02) 5963 2600, admin.ssc@rightathome.com.au
Timeline
PEOPLE & RECRUITMENT OFFICER
RIGHT AT HOME SUNSHINE COAST, GYMPIE, AND MORETON BAY REGION
06.2022 - Current
Administration Officer
Right at Home Sunshine Coast, GYMPIE, and Moreton Bay Region
06.2022 - 09.2022
Administration Officer (Vounteer)
member of Parliament – MP Jason Hunt (Caloundra)
06.2021 - Current
Operator/Dispatcher
East COast Freights/Harry Drivers
10.2020 - 06.2022
Bachelor of Arts – International Relations and Public Policy -
Univeristy of Sunshine Coast
Bachelor of Social Science – Security and International Relations -
Swinburne University of Technology
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