Wiyada Phatthawi
Bushman Way,VIC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Customer Service
Kinn Thai Restaurant
01.2021 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
- Responded to customer requests for products, services, and company information
Education
No Degree - VCE
Hampton Park Secondary College
Hampton Park, VIC01.2024
Skills
- Exceptional Customer Service Skills
- Serving Drinks
- Outstanding Customer Service
- Customer Service and Assistance
- Customer Response
- Dining Customer Service
- Personalized Customer Service
- Excellent Customer Service
Timeline
Customer Service
Kinn Thai Restaurant
01.2021 - 01.2023
No Degree - VCE
Hampton Park Secondary College
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