Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wonseleah Dahn

Melton,VIC

Summary

To whom it may concern. My name is Wonseleah Dahn, and I am currently seeking employment within your company. I am a hard-working individual with multiple skills and experiences that can be successfully contributed to your company if given the opportunity. Upon recent completion of my Certificate III in Individual Support- Home and Community Care, I am pleased to say I have the required skills that your company needs. Throughout my course, I was able to successfully complete 150 hours of industrial work placement in the aged care facility, where I became competent in showering residents, feeding and meal assisting, grooming, bed bathing, and many more. With that being said I also have extensive transferable skills and experience in dealing with people with aggressive and challenging behaviours. This experience was gained throughout my youth work volunteering experience with various organizations feeding homeless youths on the streets and rebuilding hopes in them for a brighter future. With such a reputation as yours, I am hopeful that you will carefully look upon my resume with sincere consideration.


Yours truly,

Wonseleah Dahn.

Overview

6
6
years of professional experience

Work History

Disability Support Worker

Hand Help Care
08.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

Pick Packer

Myer Melbourne
02.2022 - 06.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.

Cafe

Comfort Care Cafe
11.2021 - 02.2022
  • Wiped, sanitized, and maintained floors, facilities, and equipment to adhere to company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Formulated and implemented marketing strategies to increase sales and customer loyalty.

Team Leader

MCDONALD
10.2017 - 01.2019
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through a positive attitude and attentive response.
  • Held weekly team meetings to inform team members on company news and updates.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Education

High School Diploma -

Mount Druitt Chiefly College
Sydney, NSW
09.2017

Skills

  • Creative Thinking
  • Housekeeping Skills
  • Companionship and Emotional Support
  • Great Communication Skills

Timeline

Disability Support Worker

Hand Help Care
08.2023 - Current

Pick Packer

Myer Melbourne
02.2022 - 06.2023

Cafe

Comfort Care Cafe
11.2021 - 02.2022

Team Leader

MCDONALD
10.2017 - 01.2019

High School Diploma -

Mount Druitt Chiefly College
Wonseleah Dahn