Wool Malong
Brisbane
Summary
Knowledgeable professional with experience in retail industry and proven track record of exceeding sales targets and driving efficiency through innovative solutions. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with vendors. Fast-learning worker ready to be challenged in a fast-paced department. A highly energetic employee who offers value to company. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Perks & Mini
07.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganising products.
- Organised store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Stylist Assistant
Miss Lauryn Hill Touring
08.2023 - 08.2023
- Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
- Met with clients to determine style requirements and budget.
- Networked within select groups to increase client base and generate sales.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Proposed accessories to complete outfits and complement clothing choices.
- Performed personal shopping functions on behalf of customers.
- Facilitated transportation to and from appointments.
Retail Sales Assistant
YD
01.2022 - 02.2023
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Increased clothing sales by 60% by analysing customers dress patterns and implementing it in styling.
- Kept work areas, tools and equipment organised
- Processed payments, entering sales in register for prompt customer service.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Brand Ambassador Intern
Queen St Mall
11.2021 - 07.2022
- Communicated product information with confidence and educated consumers about company.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Contributed to social media content documenting brand's impact in on market.
- Collaborated with local field sales to drive visibility and sales results.
- Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Collaborated with local field sales to promote brand awareness and sales results.
Education
Marketing
Queensland University of Technology
Brisbane, QLD03.2024
High School Diploma -
Redbank Plains State High School
Redbank Plains, QLD11.2017
Skills
- Quality Assessments
- Trend Assessment
- Market Trend Analysis
- Visual Merchandising
- Product Education
- Social Media Awareness
- Product Research
- Brand Development and Marketing
- Administrative Duties
- Pricing Strategies
- IT Management
- Information Tracking
- System Monitoring
- Infrastructure Maintenance
Additional Information
Referees
Kimberley Sun - Perks & Mini
0403 384 925
kimberleysun@outlook.com
Mayowa - Queen St Mall Ambassador
0431 311 997
Samuel Demey - MLH Touring
samueldemey@hotmail.be
Patrick YD - Manager YD Brisbane
0466 804 241
John Sayd - Manager ABD
John.sayed@hotmail.com
Timeline
Stylist Assistant
Miss Lauryn Hill Touring
08.2023 - 08.2023
Retail Sales Associate
Perks & Mini
07.2023 - 01.2024
Retail Sales Assistant
YD
01.2022 - 02.2023
Brand Ambassador Intern
Queen St Mall
11.2021 - 07.2022
Marketing
Queensland University of Technology
High School Diploma -
Redbank Plains State High School
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