Zoha Fatima
Sydney,NSW
Summary
Dedicated professional who excels as an individual and in a team environment; with experience in customer service and vendor management. Also has excellent organisational and time management skills.
Overview
3
3
years of professional experience
Work History
Vendors and Client Management
DAWAT USA
11.2022 - 01.2024
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Developed long-term strategic partnerships with key vendors, enhancing collaboration and creating mutual benefits.
Social Media and Operational Manager
Meeraki Wraps
11.2021 - 01.2023
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Operational Manager
Gift Footprints
01.2021 - 10.2021
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
- Optimized inventory management strategy through accurate forecasting and demand planning methodologies.
Education
Bachelor of Architecture -
University of New South Wales
Sydney, NSWSkills
- Issue Resolution
- Restocking abilities
- Vendor evaluation
- Relationship Management
- Business Planning
- Stock management
Timeline
Vendors and Client Management
DAWAT USA
11.2022 - 01.2024
Social Media and Operational Manager
Meeraki Wraps
11.2021 - 01.2023
Operational Manager
Gift Footprints
01.2021 - 10.2021
Bachelor of Architecture -
University of New South Wales
Similar Profiles
Shabnam AjmeriShabnam Ajmeri
Assistant Cook at DAWAT RESTAURANTAssistant Cook at DAWAT RESTAURANT
Suruchi SuruchiSuruchi Suruchi
Food and Beverage Attendant and Cashier at DawatFood and Beverage Attendant and Cashier at Dawat
Gurleen BrarGurleen Brar
Hostess and Kitchen Helper at Dawat Takeout And CateringHostess and Kitchen Helper at Dawat Takeout And Catering
Parshant SharmaParshant Sharma
Customer Service Representative at Viva EnergyCustomer Service Representative at Viva Energy
Amy MalekAmy Malek
Volunteer - Art Assistant at Sydney FestivalVolunteer - Art Assistant at Sydney Festival