Worrapart Chaengsawang
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Summary
Responsible and dedicated customer service team member with proven multitasking, organizational skills and seeking new experience to learn more and improve myself in long-term career with established group. Motivated electrical apprentice specializing in electrical working in construction site for 4 years. Safe with hand and power tools and trained in heavy equipment operation. Skilled in completing physically-demanding work with great planning, multitasking and time management abilities.
Overview
13
13
years of professional experience
Work History
Duty Engineer
W Hotel Sydney
Sydney
03.2024 - Current
- Lead daily hotel maintenance operations, ensuring all building systems (electrical, plumbing, HVAC) function safely and efficiently
- Respond to guest room and facility maintenance issues promptly with a focus on guest satisfaction
- Perform regular inspections and preventive maintenance across public areas, back-of-house, and guest rooms
- Supervise contractors and coordinate small repair projects to meet operational timelines
- Maintain WHS compliance and documentation of safety checks, logs, and incidents
Handyman
W Hotel Sydney
12.2023 - 03.2024
- Carried out general hotel maintenance tasks, including basic plumbing, light electrical work, and fixture repairs
- Assisted senior engineers with daily operations and ensured compliance with hotel maintenance standards
- Maintained cleanliness and readiness of maintenance areas and tools
- Logged completed tasks and assisted with reporting equipment faults or hazards
Service /Customer Service Assistant
Baby Kingdom Castle Hills
Castle Hill, NSW
03.2022 - 12.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Efficiently troubleshot and repaired pram base on each company policy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
Electrical Apprentice
Electro Group
03.2017 - 09.2021
- As a apprentice of Electro Group, I been send to work with different company.
- Installing conduits in the deck.
- Installing temporary switchboards and lighting throughout the building.
- Installing cable trays.
- Rough in cable through conduit and cable trays.
- Installing lights in car park.
- Mounting switchboards.
- Inspection and testing switchboards, light and switch after install.
Customer Service Assistant
Lowes Menswear
12.2012 - 03.2017
- Welcomed, greeted and assisted guests in high-traffic store.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Described product highlights and benefits to help guide purchasing decisions.
Education
Electrician
Mount Druitt Tafe
High School Diploma -
Warrawong High School
Warrawong, NSW12.2015
Skills
- Electrical Safety
- Hand Tool and Power Tool Knowledge
- Attention to Detail
- Valid Driver's License
- Diagnostics Expertise
- Warranty Repair
- Customer Service and Assistance
- MS Office Proficiency
- Safety Regulations
- Customer Support over the phone and in-store
Timeline
Duty Engineer
W Hotel Sydney
03.2024 - Current
Handyman
W Hotel Sydney
12.2023 - 03.2024
Service /Customer Service Assistant
Baby Kingdom Castle Hills
03.2022 - 12.2023
Electrical Apprentice
Electro Group
03.2017 - 09.2021
Customer Service Assistant
Lowes Menswear
12.2012 - 03.2017
High School Diploma -
Warrawong High School
Electrician
Mount Druitt Tafe