Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Bella Pons

Sellicks Beach,SA

Summary

Excelling in food service within dynamic and demanding settings, I am quick to adapt and thrive in fast-paced environments. I possess a strong enthusiasm for learning, effortlessly applying new knowledge with skill and efficiency. As a sociable and approachable Barista, my interpersonal communication skills shine. I bring extensive experience in processing payments, managing food tasks, and fulfilling customer requests with a meticulous and well-organized approach. Holding certification in safe food handling, I am a proficient professional with a keen eye for detail. In the realm of cosmetology, I am adept at creating a diverse array of hairstyles that enhance individual facial features. With a background in delivering high-end customer services in a bustling salon setting, I am agile, detail-oriented, and committed to excellent service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Hungry Jacks
02.2022 - 05.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Hairdressing Assistant

Spoilt Rotten Hair
01.2019 - 02.2020
  • Contributed to maintaining a hygienic environment by sterilizing tools and equipment regularly.
  • Ensured smooth salon operations by managing appointment scheduling and confirming bookings with clients.
  • Supported hairstylists with colour mixing, shampooing, and blow-drying for efficient client service.
  • Collaborated with team members to keep the salon stocked and well-organized for optimal workflow efficiency.
  • Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
  • Increased stylist productivity by prepping workstations before each appointment, ensuring all necessary supplies were available when needed.
  • Answered telephone calls to provide information and schedule new appointments.

Education

High School Diploma -

Australian Science & Mathematics School
Bedford Park, SA
11.2023

Skills

  • Barista Trained and Certified Advanced
  • Health Code Compliance
  • Food Running
  • Safe Food Handling
  • Appointment Scheduling
  • Cleanliness and Sanitation
  • Team collaboration

Accomplishments

    Primary Maths Extension Group:

    During my high school years, I had the privilege of honing my interpersonal skills while assisting a class of around twenty younger children with their mathematical projects. This experience was instrumental in cultivating patience and maintaining a sense of calm in what is often considered a stressful learning environment.


    Australian Defence Force Teamwork and Leadership Award:

    In the early months of 2022, I was honoured with the Australian Defence Force Teamwork and Leadership Award. This accolade was a result of the dedication and hard work I exhibited in the previous school year, despite being in a new environment with limited knowledge of how the year would unfold. I was recognised as one of the most supportive peers, contributing to a positive and collaborative atmosphere.

Certification

  • Diploma Basic Barista Course, Barista Training Adelaide (Unley) - 23/01/2024
  • Diploma Advanced Barista Course, Barista Training Adelaide (Unley) - 25/01/2-2024

Timeline

Crew Member

Hungry Jacks
02.2022 - 05.2023

Hairdressing Assistant

Spoilt Rotten Hair
01.2019 - 02.2020

High School Diploma -

Australian Science & Mathematics School
Bella Pons