Wyatt Mclaughlin
MELBOURNE,VIC
Summary
Dedicated and Award winning Lift Service Technician with over 8 years of industry experience specializing in mechanical diagnostics, modernisations, and high-level quality assurance. After earning the Most Improved Apprentice award at RMIT University and being nominated for Apprentice of the Year by Josh Dales for outstanding efforts in construction, I spent three years servicing the critical, large-scale Royal Melbourne Hospital contract. I later expanded my technical expertise by managing high-pressure, multi-brand portfolios along Port Melbourne and St Kilda Road, and I currently manage major municipal and public sector assets for the Melbourne City Council and the Department of Human Services.
references
Dwain Sanderson (0400 092 837)
Adam Hanlon (0434 493 023 )
Nick Bruneau (0418 989 017)
Overview
9
9
years of professional experience
Work History
Service Technician
United Lifts
Melbourne, Victoria
02.2018 - Current
- Diagnosed mechanical issues in lift systems and executed timely repairs.
- Coordinated with team members to resolve complex lift system issues, improving overall troubleshooting efficiency.
- Worked on well-known brands such as Otis, Kone, Schindler, and specialized in step AS380S controllers.
- Recorded service calls, repairs, and parts utilized to ensure accurate service history and facilitate follow-up.
- Documented comprehensive service reports detailing repairs and maintenance activities performed.
- Trained junior technicians on safety protocols and repair procedures.
- Enhanced customer satisfaction through effective client communication, leading to increased repeat business.
- Accumulated nine years of experience in lift service industry.
Education
Certificate III of Electrotechnology - Electrician
RMIT
Melbourne, VIC09-2021
Skills
- Diagnostic testing
- heavy mechanical repair
- Electrical troubleshooting
- Installation and repair
- Service documentation
- Lift system maintenance
- Customer service
- Quality assurance
- Service call response
- Team collaboration
- Flexible and adaptable
Timeline
Service Technician
United Lifts
02.2018 - Current
Certificate III of Electrotechnology - Electrician
RMIT