Wynn (C.T.N.Tran) Perry
BRISBANE CITY,QLD
Summary
Experienced professional with over 20 years in customer service, corporate account management, and operations. Highly proficient with CRM platforms, and online booking tools. Skilled at working autonomously in fast-paced environments, solving complex travel and client service challenges, and providing exceptional after-hours support. Highly organised, detail-oriented, and adaptable to night, weekend, and public holiday shifts.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Manager QLD
Vertlux
Brisbane, QLD
01.2023 - Current
- Managed corporate and individual client accounts with a focus on client satisfaction.
- Delivered solutions under tight timelines, demonstrating flexibility and problem-solving skills.
- Coordinated multiple projects simultaneously while maintaining high attention to detail.
Sales & Rentals Associate
Xperience Realty
Brisbane, QLD
10.2022 - 11.2022
- Supported clients in real estate rentals and appraisals, providing tailored solutions.
- Maintained client relationships and managed processes end-to-end.
- Skills: Business Development, Customer Service, Account Management.
Project Sales Manager QLD
LiTEsource and Controls
Greater Brisbane Area
07.2017 - 09.2022
- Managed corporate accounts and complex projects, providing technical and logistical solutions.
- Coordinated with manufacturers, contractors, and the specification community to meet client needs.
- Skills: Business Development, Account Management, Sales Processes.
Traveling Experience
Bangkok, Thailand
04.2016 - 04.2017
- Traveled extensively across North America, Europe, and Asia, gaining practical international travel experience.
- Countries visited include USA, Mexico, UK, Germany, France, Italy, Spain, Thailand, Cambodia, Indonesia, China, Vietnam, Malaysia, Singapore, Hong Kong, and Japan.
Architectural Sales Representative
Selux Corporation
Greater Brisbane Area
12.2006 - 12.2015
- Managed accounts and provided solutions for high-demand corporate and architectural clients.
- Delivered exceptional customer service and problem-solving support.
Showroom Consultant
Schiavello Group
Queensland, Australia
07.2003 - 11.2006
Kitchen Designer
Kitchen Connection
Greater Brisbane Area
05.2002 - 06.2003
Bedding 2IC
Super Amart
Greater Brisbane Area
04.2000 - 05.2002
Education
Bachelor of Built Environment - Interior Design
Queensland University of Technology
Brisbane, QLD03-1999
Skills
- Travel & Booking Systems: Sabre, Amadeus, Online Booking Platforms
- Technology: CRM platforms, complex software, fast learner
- Customer Service & Client Support: After-hours support, problem solving, communication
- Corporate Account Management: Corporate travel, logistics, high-demand clients
- Organisation & Time Management: Multi-tasking, meeting tight deadlines
- Adaptability: Night shifts, weekends, public holidays
Certification
- Diploma / Certificate (if applicable)
- Travel or customer service-related training
Languages
English
Full Professional
Vietnamese
Limited Working
Timeline
Business Manager QLD
Vertlux
01.2023 - Current
Sales & Rentals Associate
Xperience Realty
10.2022 - 11.2022
Project Sales Manager QLD
LiTEsource and Controls
07.2017 - 09.2022
Traveling Experience
04.2016 - 04.2017
Architectural Sales Representative
Selux Corporation
12.2006 - 12.2015
Showroom Consultant
Schiavello Group
07.2003 - 11.2006
Kitchen Designer
Kitchen Connection
05.2002 - 06.2003
Bedding 2IC
Super Amart
04.2000 - 05.2002
Bachelor of Built Environment - Interior Design
Queensland University of Technology