Dynamic and dedicated professional with experience at Gyzmen Y Gomez, excelling in food handling and safety protocols. Proven ability to enhance team performance through effective training and mentorship. Committed to maintaining high standards of workplace efficiency while ensuring customer satisfaction and adherence to health regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Gyzmen Y Gomez
Rockhampton, QLD
04.2024 - Current
Assembled and served meals according to specific guest requirements.
Tailored orders to address customer allergies and gluten concerns.
Maintained safe food handling practices to prevent germ spread.
Wiped down tables and equipment, swept and refilled stock.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Adhered to health department regulations regarding food handling procedures.
Checked expiration dates on all products before serving them to customers.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Crew Trainer
North Rockhampton McDonalds
Rockhampton, QLD
10.2020 - 03.2024
Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Ensured that all safety protocols were followed during training sessions.
Encouraged open communication between trainees and management throughout the learning process.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Instructed new team members on correct procedures for operations.
Provided ongoing mentorship to crew members, enhancing team performance.
Provided constructive feedback and one-on-one coaching to employees.
Guided employees through change management processes during upgrades or rollouts.
Demonstrated proper use of equipment, ensuring safety and efficiency.
Led by example, upholding company policies and exemplifying desired behaviors.
Coordinated with management to identify training needs and opportunities.
Education
Some College (No Degree) - Nothing
Emmaus College
Rockhampton, QLD
Skills
Food handling
Order assembly
Safety protocols
Time management
Tool and equipment use
Cooking
Flexible schedule
Workplace efficiency
Safety
Food preparation
Safe food handling
Affiliations
Gaming
Gym
Sport
Certification
Certificate IV in Hospitality
Certificate II in Skills for Work and Vocational Pathways