Xanadu Jaworska
Perth,WA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Manager
Ossie Indoor Beach Volleyball
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Manager
Ossie Indoor Beach Volleyball
07.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Volleyball Referee
Ossie Indoor Beach Volleyball
03.2021 - 12.2021
- Contributed to a positive sporting atmosphere by interacting respectfully with players, coaches, and spectators.
- Displayed courteous, friendly attitude and served as positive role model in volleyball matches.
- Enhanced game fairness by accurately interpreting and enforcing volleyball rules and regulations.
- Facilitated smooth transitions between sets by quickly resetting the court layout according to regulation requirements while maintaining an accurate score count throughout each set played.
- Provided constructive feedback to players regarding rule infractions, helping them understand how to avoid similar situations in future games.
- Made consistent calls that demonstrated constant compliance with laws of volleyball.
Education
High School Diploma -
Perth College
Mount Lawley, WA12-2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Shift scheduling
- Money handling
- Staff supervision
- Working under pressure
- Conflict management
- Physical fitness
- Attention to detail and organization
Timeline
Manager
Ossie Indoor Beach Volleyball
09.2023 - Current
Assistant Manager
Ossie Indoor Beach Volleyball
07.2021 - 10.2023
Volleyball Referee
Ossie Indoor Beach Volleyball
03.2021 - 12.2021
High School Diploma -
Perth College
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