Xavier Bell
Fortitude Valley,QLD
Summary
Passionate and dedicated customer service specialist with over 5 years of experience working in a 5-star hotel, high-end eating and drinking establishments and a busy airport bar. Known for excellent customer relations and remaining calm under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Cloudland
02.2023 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Barista
A.R.E
03.2022 - 02.2023
- Managed a busy airport bar, requiring exceptional customer service, dispute resolution, and time management
- Suggested improvements in the way that the bar could be run and how work done within the team could be made more efficient
- Treated clients and fellow staff members with respect and courtesy
- Maintained great working relations with both management and coworkers based on mutual respect and understanding of the goals and aims of the company.
All Rounder (F&B Attendant)
Stamford Plaza Hotel
03.2018 - 01.2022
- Proven ability to learn quickly and adapt to new situations in different areas across the hotel.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments in a variety of different roles, able to fill in wherever was most needed
Education
Bachelor of Criminology & Criminal Justice (Honours) -
University of Queensland
Brisbane, QLD10.2023
High School Diploma -
St. Patrick's College
Shorncliffe, QLD11.2018
Skills
- Teamwork and Collaboration
- Analytical and Critical Thinking
- High-class customer service and attention to detail
- Flexible and Adaptable
- Organization and Time Management
- Regulatory Compliance
- Dependable and Responsible
- Data Analysis
- Knowledge of Criminology & Psychology
- Written Communication skills
Certification
- RSA certification
- ASIC security clearance
Languages
Spanish
English
Timeline
Bartender
Cloudland
02.2023 - 12.2023
Bartender/Barista
A.R.E
03.2022 - 02.2023
All Rounder (F&B Attendant)
Stamford Plaza Hotel
03.2018 - 01.2022
Bachelor of Criminology & Criminal Justice (Honours) -
University of Queensland
High School Diploma -
St. Patrick's College
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