Xavier Buttigieg

• Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes.
• Monitored client progress towards established goals and objectives.
• Assisted clients in accessing community resources such as employment opportunities, training courses and healthcare.
• Facilitated goal-oriented treatment plan meetings with clients and other professionals involved in the case.
• Maintained detailed documentation of all cases including progress notes, assessment results, referrals made.
• Educated clients on their rights and responsibilities regarding insurance coverage options.
• Collaborated with medical personnel to coordinate treatments for clients when necessary.
• Developed strategies to address gaps in services and provide additional resources for clients as needed.
• Adhered to professional standards of practice while maintaining a high level of confidentiality.
• Participated in continuing education activities and trainings related to best practices in case management.
• Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
• Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
• Developed comprehensive client-driven case plan with short and long-term goals.
• Constructed case notes and comprehensive reports.
• Reviewed effectiveness of treatment for individual and family situations.
• Maintained up-to-date case records with case activity status.
• Maintained logs and electronic client records following department and agency policies for effective monitoring.
• Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
• Assisted individuals with eligibility for available benefits.
• Coordinated support services and optimized communication between healthcare workers and patients.
• Reviewed treatment plans against individual goals and healthcare standards.

Main role - Caring for 13-year-old Autistic boy in structured routine in family home, also helping care for a 15-year-old girl with anxiety and 9-year-old boy with ADD and learning difficulties, helping family with daily tasks such as :
Maintained clean and well-organized environment for client happiness and safety. Assisted with meal planning to meet nutritional plans. Supported bathing, dressing and personal care needs. Assisted clients with maintaining good personal hygiene by cleaning surfaces and washing clothes or dishes.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Monitored clients' activity levels and helped prevent sedentary behavior.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges. Aided with mobility and independence for disabled individuals and continually monitored safety.
Recorded client status progress and challenges.
Helped clients communicate with and built strong, trusting rapport loved ones.
Maintained detailed records of services performed on clients. Monitored health and well-being of clients and reported significant health changes. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Renovated and responsible for the installation and maintenance of the investment properties in Victoria and Tasmania. Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs.

Negotiated contracts with tradies for improved pricing and terms of business with suppliers.

Custom designed kitchens, bathrooms, toilets, sinks, fixtures, etc. Improving a broken, damaged or outdated structure to prepare for the market and rise the value.

Supervising at risk youth (10-18 years) 6 years girls' unit, 4 years boys' unit. Daily tasks, engaging youth and getting them involved in daily activities, organizing staff and clients, supervising youth and staff at times, training staff, intake procedures, working to and making therapeutic behavior plans, sort/dispense medication, meeting with other professionals, court transport. The key areas:

• Established behavioral modification goals and assessed progress toward goals. Collaborated with other professionals to develop individualized plans for each client. Also worked with care team to assess client needs and discuss collaborative treatment efforts.
• Interfaced with local court system, attending court proceedings
• Participated in ongoing training to maintain and enhance knowledge of relevant mental health topics.
• Supervised team and volunteers, delivering in-depth training and mentoring.
• Reviewed and analyzed violent crime reports to identify crime t

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• Assessed monthly reports to review client activity and identify opportunities.
• Identified and established scope and parameters of business requirements to define outcome criteria and metrics.
• Liaised with director of client services to identify growth opportunities within portfolio.
• Attended workshops, meetings and site visits to gather customer requirements.
• Obtained and manipulated data to identify trends and meaningful information for clients.
• Provided regular reporting and wrap-up analyses using various data points.
• Facilitated learning opportunities to advance team's customer service and technical skills.

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