Xavier Gould
Melbourne,Victoria
Summary
Proven leader at Delaware North, adept in enhancing team productivity and customer satisfaction through effective training and food service strategies. Skilled in inventory management and beverage preparation, I excel in communication and teamwork, significantly contributing to operational success. My approach ensures compliance, efficiency, and a positive impact on bottom lines.
Overview
4
4
years of professional experience
Work History
Retail Stock Runner Supervisor
Delaware North
08.2023 - Current
- Assisted in inventory management by documenting and delivering incoming and outgoing stock orders with accuracy.
- Enhanced communication between departments through timely distribution of important memos and notices.
- Supported event organization by setting up and breaking down venues for various company gatherings.
- Ensured punctuality with strict adherence to deadlines, contributing to overall team success.
- Educated and coached team members with less experience to ensure higher team quality.
- Participation in taking count of stock to see that all quantity numbers are correct.
Food and Beverage Team Leader
Delaware North
01.2021 - Current
- Enhanced team productivity by providing consistent training and development opportunities.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Ensured food safety compliance by regularly conducting inspections and adhering to strict sanitation guidelines.
- Created eye-catching visual displays for merchandising purposes, boosting impulse sales of featured products.
Education
High School Diploma -
Viewbank College
Rosanna, VIC11.2021
Skills
- Strong Communication
- Advanced Endurance
- Stock drop-off and pick-up
- Beverage Preparation
- Ability to make judgement calls
- Teamwork and Collaboration
- Time Management
- Cleaning
- Employee Training
- RSA Certificate
- Baristas Certificate
Timeline
Retail Stock Runner Supervisor
Delaware North
08.2023 - Current
Food and Beverage Team Leader
Delaware North
01.2021 - Current
High School Diploma -
Viewbank College
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