Aaron Khadka
Burwood,NSW
Summary
Dedicated and results-oriented professional with a diverse background in sales, customer service, and management. Proven track record of success in promoting products, providing exceptional customer experiences, and effectively leading teams. Experienced in both retail and hospitality industries, with a passion for delivering excellence.
Overview
5
5
years of professional experience
Work History
Cafe Manager
Lil Miss Collins
10.2022 - Current
- Increased traffic in the social media channels and boosted online presence.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Secured daily cash by verifying totals and making nightly deposits.
Virtual Reality Attendant
VR Quest
08.2022 - 10.2022
- Served as a virtual reality attendant, responsible for setting up computer systems, troubleshooting server issues, and maintaining the arcade setup.
- Ensured seamless customer experiences by promptly addressing technical problems and providing assistance in VR interactions.
- Collaborated with colleagues to enhance the VR experience and contribute to the overall success of the establishment.
- Built and established positive relationships with patrons, team members and supervisors.
- Set up promotional displays and equipment for special events and activities.
Sales and Marketing Manager
Doko Bags
01.2019 - 03.2022
- Handled social media and marketing of the brand that included content creation and ads management
- Played a pivotal role in driving sales for the company, achieving monthly targets through effective customer engagement and product knowledge.
- Built strong customer relationships, leading to a loyal clientele base and increased repeat business.
- Actively participated in visual merchandising and inventory management to optimize the store's layout and presentation.
- Helped create brand awareness amongst the target audience and brand placement in the market.
Education
Advanced Diploma in Information Technology -
Australian Careers College
Sydney, NSW07.2024
Diploma in Information Technology -
Australian Careers College
Sydney, NSW07.2023
High School Diploma -
The British College
Kathmandu, Nepal03.2021
Skills
- Sales Tracking
- Marketing
- Desktops, Laptops and Mobile Devices
- Content Creation
- Sales and Customer Service
- Inventory Management
- Team Leadership and Management
- Inventory Management
- Communication and Interpersonal Skills
- Problem Solving and Troubleshooting
Languages
English
Full Professional
Nepali
Native or Bilingual
Timeline
Cafe Manager
Lil Miss Collins
10.2022 - Current
Virtual Reality Attendant
VR Quest
08.2022 - 10.2022
Sales and Marketing Manager
Doko Bags
01.2019 - 03.2022
Advanced Diploma in Information Technology -
Australian Careers College
Diploma in Information Technology -
Australian Careers College
High School Diploma -
The British College
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