. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Babysitter
Perth
03.2023 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Social Worker
GROUPE SOS SOLIDARITE
06.2022 - 02.2023
Connecting people with appropriate community resources and coordination of recommendations.
Establishment of global social diagnosis: nature of needs and search for adapted solutions.
Co-construction with people of a social support project and assistance in the procedures.
Completion, transmission and verification of the accuracy of formalities, including initial clinical and psychosocial assessments, treatment plans, therapeutic notes and other required documents.
Recording of data and accurate updates of files.
Interview with individuals and families to assess their needs and provide information resources.
Bartenders
Les Caves Populaires
08.2016 - 09.2020
Meet customers' needs, make recommendations to them
Interaction with customers in place of a positive image of the company through an excellent customer relationship
Verification of customers' legal age requirements for alcohol consumption
Realization of cocktails and various drinks on demand
Supply and implementation.
Respect hygiene and service procedures at the bar
Invoicing, collection and closing of the cash register
Train new employees during their first week
Les Caves Populaires (Wine Bar - Paris 17th) | Bartender
Les Caves Populaires (Wine Bar
Agente administrative
France Terre d'Asile
02.2018 - 08.2020
Structure of first reception of asylum seekers) Creteil I, and social worker
Identification of users' needs
One-stop shop (register asylum seekers)
Domiciliation (domiciliary asylum seekers)
Assessment of the needs of people, coordination of the guidance towards the partners; administrative, associations concerned (sheltering 115, restoration, social assistance, etc.)
Social permanence (application for PUMA, CMU-C renewal, transport solidarity, referral to associations to benefit from food aid...)
Delivery of mail to residents for domiciled persons
Registration and distribution of mail
Information during service and help with the use of basic software
Organization, management of a user's device output
Supervisor
HG3
09.2014 - 07.2016
Achieved project deadlines though focused staff and resource planning.
Briefed and motivated site teams to deliver quality results.
Supervised ongoing construction works, verifying against specifications.
Scheduled staff and contractor shifts to meet construction project demands.
Student
Université de Tirana
10.2013 - 01.2014
Student
Université de Tirana
09.2010 - 06.2013
Education
Master of Business Administration - Droit
Université of Tirana
Tirana, Albanie
Bachelor of Business Administration - Droit
Université of Tirana
Tirana, Albanie
Skills
Sense of listening
Sales techniques
Registration of orders
Cash register metering
Typology of customers
Creation of cocktails
Physical resistance
Stock control
Customer reception
Food hygiene and safety rules
Relational ease
Integration and training of new employees
Support for employees in their rise in skills
Management of production campaigns
Synthesize and analyze actions and results
Guarantor of the performance of a customer relationship center