Xi Chen

Delivered outstanding customer service in a Japanese restaurant setting, ensuring a welcoming and pleasant dining experience.

Managed customer orders efficiently, including sushi, bento boxes, and rice bowls, both for dine-in and takeaway.

Assisted in the preparation and presentation of Japanese cuisine, maintaining high standards of food quality and safety.

Handled cash transactions, processed payments, and accurately balanced the cash register at the end of shifts.

Collaborated with kitchen staff to ensure smooth operations and timely delivery of orders.

Maintained a clean and organized dining and work environment, adhering to health and safety regulations.

Assisted with inventory management, monitoring stock levels, and placing orders to ensure a consistent supply of ingredients.

Addressed and resolved customer inquiries and complaints, enhancing overall customer satisfaction

• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.

• Assisted with special events or programs
• Maintained clean, neat and operational facilities to serve program needs
• Used strong interpersonal communication skills to convey information to others
• Supported engaging, fun and smooth-running events by helping with organization and planning
• Greeted visitors and answered questions about program, requirements and opportunities
• Coordinated food, clothing and household items for disadvantaged individuals and families
• Met with other volunteers and program leaders to discuss new service opportunities