Xi Zeng
Sydney,NSW
Summary
Availability: Every day except 12.12-12.18
Overview
2
2
years of professional experience
Work History
Assistant
Youshow Education
07.2023 - 12.2024
- Managed social media accounts, resulting in increased brand visibility and engagement.
- Maintain daily communication with customers and carry out offline promotions at the university.
Bubble Tea Shop Worker
Gong Cha
12.2022 - 04.2024
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Waitress
Mulan Bar and Restaurant
04.2023 - 07.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Arts - Education And Japanese (double Majors)
University of Sydney
01-2026
Skills
- Fast learner
- Team collaboration
- Verbal and written communication
- Customer service best practices
Timeline
Assistant
Youshow Education
07.2023 - 12.2024
Waitress
Mulan Bar and Restaurant
04.2023 - 07.2023
Bubble Tea Shop Worker
Gong Cha
12.2022 - 04.2024
Bachelor of Arts - Education And Japanese (double Majors)
University of Sydney
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