Xiangwen Cheng
Melbourne,VIC
Summary
Enthusiastic and driven professional dedicated to excellence in all ventures. Possessing self-motivation and unwavering reliability, consistently approaching challenges with resilience and determination. Effective communicator, building strong working relationships across all levels. Keen on personal and professional growth, actively seeking challenging opportunities for continued development.
Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within pre-determined timespan.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher/Educator
Childcare Centre
03.2022 - 08.2024
- Focused on fostering holistic child development in a safe and nurturing childcare environment.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Fostered student curiosity and interest through creative hands-on activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Team member
Schnitz
12.2021 - 04.2023
- Team member responsible for ensuring customer satisfaction and efficient restaurant operations at Schnitz.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed effective improvement plans in alignment with goals and specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Sales Assistant
Book store
11.2020 - 12.2021
- Engaged in customer service and sales operations, ensuring a welcoming and knowledgeable shopping experience at the bookstore.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Sushi maker
Sushi&Yuzen
01.2020 - 12.2021
- Crafted a diverse range of sushi dishes, maintaining Sushi&Yuzen's high standards for quality and authenticity.
- Placed orders to restock items before supplies ran out.
- Collaborated with staff members to create meals for large banquets.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
Education
Master - Teaching in Early Childhood
Monash University
10.2024
Bachelor - Psychology
The University of Melbourne
01.2022
Skills
- Customer Services
- Retail
- POS Skills and Cash Handling
- Teacher in Childcare
- Teamwork
- Student Engagement
- Teacher Mentoring
- Continuing education
- Program Development
- Parent Interaction
- Lesson Planning
- Customer training
- Food Safety Regulations
- Kitchen Staff Supervision
- Guest Engagement
- Effective Communication
- Complex Problem-Solving
- Sales expertise
- Store Organization
- Retail Merchandising
- Customer Assistance
- Cleaning
- Customer Service
- Technical Support
- Problem-Solving
Hobbies and Interests
- Traveling and exploring new cultures and food.
- Sports
- Participating in local community volunteer work.
- Loving animals
Certification
- Childcare Certified with WWCC, CPR, First aid, Safety food, Safety sleep, ASCIA anaphylaxis e-training, Sunsmart.
- Coffee making certification training
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Teacher/Educator
Childcare Centre
03.2022 - 08.2024
Team member
Schnitz
12.2021 - 04.2023
Sales Assistant
Book store
11.2020 - 12.2021
Sushi maker
Sushi&Yuzen
01.2020 - 12.2021
Master - Teaching in Early Childhood
Monash University
Bachelor - Psychology
The University of Melbourne
- Childcare Certified with WWCC, CPR, First aid, Safety food, Safety sleep, ASCIA anaphylaxis e-training, Sunsmart.
- Coffee making certification training
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