Xiangyu Ma

Sydney,NSW

Summary

Dynamic and detail-oriented professional with experience at 屈臣氏, enhancing retail aesthetics and boosting customer satisfaction. A fast learner with a positive attitude, I possess extensive knowledge of alcoholic beverages and excel in serving Chinese-speaking customers. Proven ability to implement efficient strategies that elevate consumer engagement and streamline operations.

Work History

Work Study Student

Watsons

06.2023 - 09.2023

Elevated the aesthetic appeal of retail stores through strategic merchandise presentation and organization techniques.
Boosted customer satisfaction by implementing efficient retail strategies and streamlining store operations.
Engaged consumers near and around retail kiosk to ask for business and encourage orders.

Education

Master of Science - Information Technology

University of New South Wales

Sydney, NSW

08-2027

Bachelor of Science - Computer Science

Xi'an University of Technology

Xi'an, Shaanxi, China

06-2025

Skills

Fast learner
Positive attitude
Time management
Attention to detail

Passionate about the alcohol industry
Extensive knowledge of alcoholic beverages
Native Mandarin Chinese speaker
Enhanced ability to serve Chinese-speaking customers

Timeline