Xiao Yang
Carlton,VIC
Summary
Around 1 year experience in retail, providing excellent customer service, maintaining inventory, and cash register.
Also equipped with clinical experience, medical knowledge and high empathy for clients.
Overview
6
6
years of professional experience
Work History
Student Physiotherapist Placement
Kieser
Northcote, VIC
09.2024 - Current
- Improved clinical and practical skills
- Good communication with clients
- Empathy for clients
- Anatomic, medical and pharmaceutic knowledge
- Tolerance for high-intensity work without burnout
Brand Representative
Abercrombie & Fitch
Shanghai, China
06.2018 - 03.2019
- Working experience in customer service, introducing & recommending a wide range of products including clothes, fragrances, beauty products, and accessories to customers, warehouse management, cash register
- Highly responsible, Good working attitude highly regarded by the store manager, Good communication skills
- Great learning ability - learn product knowledge fast
- Got 'MVP staff' award in September 2019, Highly rated by employer
- Familiar with fragrances, enjoy collecting fragrances and willing to recommend fragrances to customers according to their preferences
- Good fashion sense, Good understanding of fashion trends, Good at recommending outfits to customers.
Education
Master of Physiotherapy -
RMIT
Bundoora, VIC06-2026
Bachelor of Biomedicine -
University of Melbourne
Parkville, VIC07.2023
Master of Biotechnology -
University of Melbourne
Parkville, VIC12.2021
Skills
- Customer service
- Medical background knowledge
- Communication skills
- Retail experience
- Empathy & respect
- Fast learner
- tolerance for workload and pressure
Languages
- Fluent English
- Chinese
Timeline
Student Physiotherapist Placement
Kieser
09.2024 - Current
Brand Representative
Abercrombie & Fitch
06.2018 - 03.2019
Master of Physiotherapy -
RMIT
Bachelor of Biomedicine -
University of Melbourne
Master of Biotechnology -
University of Melbourne
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