Xiaohan Jiang
Newcastle,NSW
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children. Punctual and dedicated to service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Family Education Coordinator
Personalis
07.2022 - 08.2022
- Demonstrated initiative and resourcefulness, expanding on existing student test results to increase enrollments and drive individual success.
- Met student achievement goals through clear communication and innovative education module design.
- Planned and monitored implementation of technology-based learning programs.
- Designed course materials and supported implementation.
- Collaborated with administrators to determine course objectives.
- Researched and prepared resource guides, newsletters and marketing pieces.
- Managed class schedules to adequately staff learning sessions and meet rigorous company usage targets.
Volunteer
Sichuan International Studies University
11.2021 - 01.2022
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Regularly communicated with management to provide feedback and updates.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Collaborated with team members to develop strategies in increasing customer satisfaction.
Education
Bachelor of Business Analytics - Business Analytics
University of Newcastle
Newcastle, NSW10.2025
Skills
- Communications and Media
- Implementation Guidance
- Patient/Family Education
- Workforce Efficiency
- Team Collaboration
- Positive Reinforcement Methods
Certification
IELTS6.5
Timeline
Family Education Coordinator
Personalis
07.2022 - 08.2022
Volunteer
Sichuan International Studies University
11.2021 - 01.2022
Bachelor of Business Analytics - Business Analytics
University of Newcastle
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