Xiaojie (Chris) DU

• Recruiting applicants for vacancies to fill open positions with qualified staff for whole company
• Training new employees to implement company policies
• Communicating with supervisors to plan and reviewing employee evaluations.
• Solving problems between staff and managers

Key Achievement:

• Trying to balance the relationships between managers and employees, reducing the hiring stress for managers

• Determining product mix, store layout
• Tracking and analyzing sales and customer trends
• Creating purchasing policies and exploring new suppliers and setting prices
• Promoting and marketing the general and seasonal products
• Preparing daily work schedules, arranging deliveries, dealing with shopping centre management and enforcing company policy
• Hiring, training cashier staff, and training supervisors
• Ensuring compliance with occupational health and safety regulations

Key Achievement:

• Grew sales and exceed the sales targets year by year, slightly dropped in 2022 influenced by currency inflation
• Built well customer relationships and company reputation along the local community and customers
• Built a well-trained team, especially two supervisors

• Store daily opening and closing
• Cashing handling and banking
• Putting out stock, changing the overall layout and trained for stock ordering
• Learning and implementing company management and running policy

Key Achievement:

• Managed the store back to normal trading conditions after the previous manager left without notification
• Dealt the issues with old staff and developed a new team
• Changed the store layout with new looks, made the sales figures back to normal level

• Set up and packed up event equipment, leaving area clean and tidy
• Organized materials, cleaned facilities and set up equipment to prepare for events
• Delivering service, helping manager to arrange the time to delivering food and beverage
• Dealing with customers’ requirements and problem solving

Key Achievement:

• Performed good staff skillls, learnt how the event set up and running
• Practiced the knowledge learnt

• Developing customers and building the customer relationship
• Selling the property and providing the investment advice

Key Achievement:

• Gained the communication skills along different cultural people
• Implemented the selling skills, sold and signed one property contract

• Shop daily opening and closing
• Selling the phone accessories
• Doing inventory replenishment

Key Achievement:

• Achieved best sellers for 5 times
• Earned living fees during study period

• Inspected dining and serving areas for cleanliness and proper setup.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Resolved problems or concerns to satisfaction of involved parties.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Trained new employees to perform duties.
• Checked with customers to get feedback on food served, resolve issues, bring additional items and refill beverages.

Key Achievement:

• Learnt how the restaurant's business running daily
• Well communicated and coordinated food supply with back kitchen
• Got promoted to manager assistant after 1 month shifts