XIAOLI CUI
Summary
I am an energetic, multi-skilled mother currently keen to back to the work. I believe myself to be an outgoing confident individual with a meticulous work ethic, and a keen eye for detail all whilst approaching tasks with a large smile on my face. As a mom trying to get back to work, I will be a hardworking employee enthusiastic about learning work field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesperson
The Cheesecake Shop
11.2013 - 03.2018
- Enhanced my communication skills by identifying customer's needs and fulfilling them.
- Enhanced my customer service skills through one on one customer service.
- utilized my hospitality skills in OHS and food safety by handling and decorating cakes.
- Enhanced team work skills by working in a team environment.
- Gained management skills by performing end of week stock take, reconciliation, maintaining wastage and production plan for the following week.
- Further enhancing management skills by providing customer service training to incoming junior staff at the store.
Casual Person
Subaru Sushi And Noodle Bar
05.2011 - 10.2013
- Learned and enhanced my communication and customer service skills by providing table service in dining area.
- Learned basic business and accounting skills through end of day reconciliation of the business.
- Gained team work skills through preparation of front of house before opening and during trading of business.
Education
Diploma of Hospitality - Hospitality
Adelaide Hospitality & Tourism School
Adelaide, SA07.2013
Undergraduate Program of English - English Language And Literature
Zaozhuang University
China07.2010
Skills
- Excellent communication skills, being able to work effective in both English and Mandarin
- Good interpersonal skills-Extrovert personality being able to establish a positive relationship with customers whilst working, as well as fellow team members
- Efficient worker who is able to perform at a high standard under pressure to meet the criteria of the job which entails satisfying the customer, supporting fellow team members, as well as going above and beyond to help out the team achieve their best
- Good work ethic, being able to perform the task to the best of my ability and willing to seek help from those who are able to perform the task more effectively
- Good observer with a strong ability to learn fast, well presented and disciplined
Certification
- IELTS Score 6
- Certificate 3 in Hospitality in field of Commercial Cookery(completed)
- Certificate 4 in Hospitality(completed)
- NCRE Certificate, Grade2 (Senior MS Office Applications)
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Salesperson
The Cheesecake Shop
11.2013 - 03.2018
Casual Person
Subaru Sushi And Noodle Bar
05.2011 - 10.2013
Diploma of Hospitality - Hospitality
Adelaide Hospitality & Tourism School
Undergraduate Program of English - English Language And Literature
Zaozhuang University
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