XIAOSHI FENG
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesperson
Intradco pty ltd
Brisbane, QLD
04.2024 - Current
- Educated customers about products and services offered by the company.
- Collaborated with team members to develop effective sales plans.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Advised customers on the latest product features and benefits.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Operator
UHO Fresh
Brisbane, QLD
03.2023 - 12.2023
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Classified defects from finished orders for record tracking and statistics.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Used hand trucks and forklifts to unload, load and transport items.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
SECOND IN COMMAND
SUNLIT ASIAN SUPERMARKET
Brisbane, QLD
06.2022 - 03.2023
- Demonstrated excellent organizational abilities while managing multiple projects simultaneously
- Managed daily operations, delegating tasks to ensure maximum efficiency
- Mentored and coached junior staff in order to develop their professional skills
- Analyzed customer feedback surveys to improve the quality of services provided
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
GROCERY STOCKER
SUNLIT ASIAN SUPERMARKET
Brisbane, QLD
06.2021 - 05.2022
- Received and counted stock items and record data manually and on computer
- Performed price changes on products according to company policy
- Examined and inspected stock items for wear and defects, reported any damage to supervisors
- Provided superior customer service by promptly addressing inquiries or complaints regarding products or services
- Interacted and communicated effectively and professionally with store personnel and their customers
- Managed daily replenishment activities including ordering, stocking, and merchandising of products
- Performed general maintenance and repair
- Provided efficient and courteous service to customers at all times
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
HR Intern
Schindler
SHANGHAI, China
09.2017 - 04.2018
- Coordinated training sessions for new staff members and existing employees.
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
- Worked closely with payroll department to verify accuracy of employee information.
- Managed the onboarding process for new hires, including orientation and paperwork completion.
- Sourced, qualified and conducted screening interviews with job candidates.
Education
MASTER OF MARKETING -
QUEENSLAND UNIVERSITY OF TECHNOLOGY
07.2022
BACHELOR OF FINANCE -
GRIFFITH UNIVERSITY
07.2020
BBA - Business Management
Shanghai University
Shanghai07-2017
Skills
- Contact Management Systems
- Quality Assurance Evaluation
- Customer Needs Assessments
- Administering Social Media Accounts
- Thorough knowledge of Product Checklists Understanding
- Business Development
Certification
- Certificate IV in Real Estate
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Salesperson
Intradco pty ltd
04.2024 - Current
Operator
UHO Fresh
03.2023 - 12.2023
SECOND IN COMMAND
SUNLIT ASIAN SUPERMARKET
06.2022 - 03.2023
GROCERY STOCKER
SUNLIT ASIAN SUPERMARKET
06.2021 - 05.2022
HR Intern
Schindler
09.2017 - 04.2018
MASTER OF MARKETING -
QUEENSLAND UNIVERSITY OF TECHNOLOGY
BACHELOR OF FINANCE -
GRIFFITH UNIVERSITY
BBA - Business Management
Shanghai University
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