Xiaotong Wang
Summary
As a Master of Pharmaceutical Science student at Monash University, I have a genuine interest in sales. I'm driven to learn quickly, and I have advanced computer proficiency and training in industry operations. I have previous experience in a sales working environment that manages my best effort to support team needs. I am a flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
6
6
years of professional experience
Work History
Florist
Misses Fleuri Kew
11.2022 - 02.2023
- Enhanced customer satisfaction by creating visually appealing and personalised floral arrangements.
- Increased sales revenue with exceptional customer service and upselling techniques.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Collaborated with clients to design custom floral arrangements for events and special occasions, especially at Christmas and graduation ceremonies.
Waitress
Focus Melbourne
08.2017 - 12.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through customer communication and clear instruction input through the cash register.
- Maintained a clean and organised dining area, contributing to a pleasant guest atmosphere.
- Managed many customers during peak hours, maintaining prompt and efficient service.
Education
Master of Pharmaceutical Science -
Monash University
Melbourne, VIC11.2024
Bachelor of Pharmaceutical Science - Pharmaceutical Sciences
Monash University
Melbourne, VIC11.2022
Skills
- Consultative Sales Techniques
- Merchandise display assembly
- Delivery Coordination
- Floral design
- Creative vision
- Customer Service-Oriented
- Client Consultations
- Project Coordination
- Teamwork
- Bilingual in Chinese and English
Languages
English
Chinese (Mandarin)
Timeline
Florist
Misses Fleuri Kew
11.2022 - 02.2023
Waitress
Focus Melbourne
08.2017 - 12.2017
Master of Pharmaceutical Science -
Monash University
Bachelor of Pharmaceutical Science - Pharmaceutical Sciences
Monash University
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